Associate Customer Enablement Architect

What You Will Own

• Revenue realization across a broad portfolio of customer accounts.
• Efficient execution of enablement workflows at scale.
• Monitoring activation, engagement, and usage trends.
• Identification of recurring friction points across accounts.
• Continuous improvement of processes and tooling.

Builder, Data & Automation Expectations

This role combines operational discipline with a strong builder mindset. You are expected to use data, automation, and AI to continuously improve scale, efficiency, and impact. You should be able to:

• Identify operational inefficiencies and recurring friction using data and structured analysis.
• Work confidently with dashboards, spreadsheets, and basic analytics to uncover trends and surface insights.
• Translate insights into clear, prioritized action plans that drive measurable improvement.
• Build lightweight automations or scripts to reduce manual effort and improve throughput.
• Leverage AI tools, copilots, and coding assistants to accelerate analysis and solution design.
• Create clear visual representations and structured reporting that make complex information actionable.
• Turn performance metrics into measurable improvement initiatives.
• Improve scale and efficiency through technology rather than additional headcount.
• Operate with urgency, accuracy, and precision in a fast-moving environment.

What You Bring

• Strong operational discipline and attention to detail.
• Analytical comfort and ability to work with structured and unstructured data.
• Experience improving processes or building scalable workflows.
• Curiosity about automation and efficiency.
• Ownership mindset and bias for action.
• Comfort working in a fast-paced, technical environment.