Senior Solutions Engineer

What You'll Be Working On

• Deliver technical demos and stand up PoC environments for customers evaluating Crusoe Cloud, with clearly defined success criteria and timely execution.
• Support technical discovery alongside Account Executives, including mapping stakeholders, gathering requirements, and handling technical objections.
• Deploy and troubleshoot containerized AI/ML workloads on Kubernetes-based stacks, optimizing for performance and cost.
• Help customers adapt workloads from AWS, GCP, or Azure to Crusoe infrastructure, explaining tradeoffs along the way.
• Document product gaps and bugs from the field with the detail Engineering needs to reproduce them, and channel structured customer feedback to Product.
• Ensure clean post-sale handoffs by building transition docs and instance summaries so customer success teams start from a stable Day 1.

What You'll Bring to the Team

• 2+ years of hands-on experience building, deploying, or operating cloud infrastructure, with exposure to AI/ML, HPC, or GPU workloads.
• Hands-on proficiency with at least one major cloud provider (AWS, GCP, or Azure), deploying and managing infrastructure rather than just consuming it.
• Experience deploying containerized workloads with Kubernetes or Docker.
• Strong Linux command-line skills and scripting ability in Python or Bash.
• Networking fundamentals: VPCs, subnets, load balancers, DNS, routing.
• Clear technical communication, comfortable presenting demos and writing documentation customers actually use.
• Customer-facing instincts: curiosity about business problems, composure under questions, and a bias toward follow-through.

Bonus Points

• Experience with distributed training or inference frameworks (PyTorch, Ray, Kubeflow).
• Infrastructure-as-Code experience (Terraform, Ansible, CloudFormation).
• GPU cluster, InfiniBand/RoCE, or Slurm exposure.
• Monitoring and observability tooling (Prometheus, Grafana, Datadog, CloudWatch).
• Public technical content such as talks, blog posts, or how-to guides.

Benefits

• Competitive compensation and equity packages.
• Restricted Stock Units.
• Paid time off, paid holidays & leave of absence programs.
• Comprehensive health, dental & vision insurance.
• Employer contributions to HSA account.
• Paid parental leave.
• Paid life insurance, short-term and long-term disability.
• Professional development & tuition reimbursement.
• Mental health & wellness support.
• Commuter benefits (parking & transit).
• Cell phone stipend.
• 401(k) Retirement plan with company match up to 4% of salary.
• Volunteer time off.
• Global travel insurance & emergency assistance.
• Daily meals allowance.
• Additional perks & programs specific to location.

Compensation Range

Compensation will be paid in the range of up to $155,000 - $200,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.