Field CTO

CORE RESPONSIBILITIES

Customer Success, Implementation, and Adoption

• Own strategic implementation planning and product adoption for assigned customer accounts, in partnership with the Customer Success Manager to guide customers from onboarding to enterprise rollout, platform optimization, and long-term adoption.
• Serve as a senior technical advisor to customers on data governance, data security, privacy, access control, AI readiness, and modern data architecture.
• Influence expansion by identifying additional use cases, adoption opportunities, and business outcomes that Immuta can support.

Product Partnership & Customer Advocacy

• Capture customer feedback, implementation patterns, and market insights to influence product strategy and roadmap priorities.
• Partner with Product and Engineering to communicate customer requirements, adoption challenges, and emerging enterprise trends.

Marketing, Enablement, and Thought Leadership

• Develop technical content, use-case guidance, solution briefs, demos, best-practice materials, and enablement assets based on real customer needs and field experience.
• Support webinars, executive briefings, customer meetings, partner events, conferences, and other thought-leadership activities.
• Partner with Marketing and Go-to-Market teams to translate customer outcomes, technical patterns, and strategic use cases into compelling customer-facing materials.

Pre-Sales and Partner Support

• Support strategic pre-sales engagements through technical discovery, architecture discussions, solution documentation, and proof-of-concept planning to ensure a seamless transition into implementation and adoption.
• Collaborate with Immuta’s strategic technology partners, including Databricks, Snowflake, Starburst, and others, to help shape joint solutions and customer adoption strategies.

REQUIRED EXPERIENCE

• Qualification: 5–7+ years of experience in implementation consulting, data governance consulting, technical advisory, solutions architecture, data engineering, technical customer success, or related customer-facing roles within enterprise software, SaaS, cloud, or data platform environments.
• Data & Governance Expertise: Strong understanding of modern data architectures, data governance, privacy, security, compliance, access control, and enterprise data operations.
• Data Platform Expertise: Experience working with data platforms such as Databricks, Snowflake, Starburst, or similar technologies.
• Customer Advisory: Ability to translate complex technical concepts into clear business value for both technical and non-technical stakeholders.
• Collaboration: Experience partnering with Customer Success, Product, Engineering, and Go-to-Market teams to drive customer outcomes.
• Communication: Strong written and verbal communication skills, including customer presentations, technical workshops, and solution documentation.
• Executive Presence: Proven ability to engage and influence Chief Data Officers, AI leaders, IT executives, business leaders, and senior technical stakeholders.