Staff Solutions Engineer

Responsibilities

• Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
• Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
• Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
• Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
• Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
• Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
• Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
• Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
• Respond to RFPs, and manage technical environments to support enterprise sales motions.
• Translate complex client requirements into scalable, sustainable, and technically sound solutions.
• Represent LaunchDarkly at industry events and customer engagements through travel as needed.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
• 12+ years of experience in a solutions engineering, sales engineering, or systems architecture customer facing role.
• Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure, Google Cloud).
• Demonstrated excellence in leading & documenting proof of concepts and building technical & deal champions.
• Experience with security and compliance frameworks PII, PCI, HIPAA.
• Extensive excellence and background in areas such as the SDLC, cloud architecture or DevOps.
• Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.
• 50% travel required.