Accounts Receivable and Billing Operations Manager

What You’ll Be Doing

• Own end-to-end billing operations, ensuring accuracy and efficiency across the full billing cycle.
• Support recurring and usage-based billing models across systems for a variety of subscription, invoicing, and payment term configurations.
• Drive system and process improvements, including AI adoption, automation initiatives, and integrations to streamline workflows.
• Maintain strong AR health through proactive aging reviews, collections coordination with the sales team, and timely resolution of billing inquiries.
• Lead quarter-end write-off recommendations and own AR reporting, including aging analysis, allowance for doubtful accounts, and related GL reconciliations.
• Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, reconciliations, and analytics.
• Support external audit requirements and manage PBC requests related to billing operations.
• Support the operational processes for new SKU creation, new product launches, pricing models, and business initiatives.

What You Bring Along

• 5+ years of progressive billing operations experience, including 2+ years focused on billing and collections in a SaaS or technology company.
• Experience with automation tools and ERP systems (e.g., NetSuite, Stripe, Salesforce CPQ).
• Strong analytical and problem-solving skills, with the ability to interpret complex contracts and data sets.
• Excellent organizational skills and attention to detail, with a focus on accuracy and completeness.
• Effective communicator with the ability to collaborate cross-functionally and present financial insights clearly.
• Experience in designing and maintaining internal controls and documentation to support audit readiness and SOX compliance.

Compensation

The typical starting salary for this role in the US is $85,000–$150,000 USD. The typical starting salary for this role in US Premium Markets is $108,000–$180,000 USD. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting.