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DeepgramDeepgramCalifornia

Head of Decision Intelligence

Build AI-powered intelligence layer using autonomous agents to drive NRR, operational excellence, and strategic decisions at a leading Voice AI company. Requires 7+ years data experience, SQL/Python expertise, and leadership in high-growth SaaS.

Salary not listed
Remote7+ YOEExecutive Leadership

About the role

Opportunity

Deepgram is the foundational AI company for voice. Build the Intelligence Layer—a system of autonomous agents that monitor, reason, and act on data to drive NRR and operational excellence. High-leverage, player-coach role at the intersection of Product, Sales, and Finance.

What You'll Do

  • AI-Augmented Intelligence: Architect and deploy agent-assisted systems that proactively reason across silos (e.g., correlating API latency with churn signals in Salesforce) for automated root-cause analysis and recommendations.
  • Infrastructure Evolution: Co-evolve data stack with Engineering; define semantic layer and data contracts for agent-ready infrastructure.
  • Unlock Audio Intelligence: Leverage Deepgram's Voice AI models to structure internal calls into queryable insights.
  • Strategic Leadership: Serve as primary data partner to CEO and Board; define source of truth for usage-based revenue models.
  • Team Building: Recruit and lead elite team of AI-native engineers.

It's Important To Us That You Have

  • 7+ years in data/analytics roles, with 2+ years leading teams at high-growth technology companies
  • Expert-level proficiency in SQL and Python
  • Experience building agentic systems that navigate data warehouses autonomously
  • Founder's mindset with usage-based SaaS metrics experience (NRR, consumption patterns)
  • Track record leading teams with evolving data infrastructure

It Would Be Great if You Had

  • Prior experience as Data Engineer or Software Engineer
  • Open-source contributions in data/AI
  • Experience with real-time billing/consumption systems

Benefits & Perks

  • Medical, dental, vision
  • Unlimited PTO, generous parental leave
  • 401(k) with match
  • Learning stipends, AI workshops

Skills

SQLPythonAI AgentsLLMsdbtSalesforceData WarehousesVoice AiSaaS MetricsSemantic Layer
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