People Operations | Global Mobility, Immigration, and Scale

Responsibilities

Immigration

• Own and shape the strategy behind the immigration program, including benchmarking, policies, vendor and counsel selection, and management.
• Manage U.S., UK, and Canadian visa cases across the full lifecycle, from offer stage through renewals and permanent residency, with external counsel and vendors.
• Serve as the internal immigration expert.
• Advise recruiters on visa eligibility and sponsorship options during hiring.
• Expand immigration support to new countries as the company grows.

Global Mobility and Relocation

• Design and manage a seamless relocation process for employees and their families.
• Manage end-to-end international relocation cases.
• Advise People Partners, recruiters, and business leaders on mobility-related questions.
• Translate complex immigration and mobility requirements into clear guidance for employees.
• Expand relocation processes to new countries.

Global Infrastructure and Compliance

• Connect Legal, Finance, Payroll, HR Business Partners, the business, and immigration counsel when entering new countries.
• Own compliance across operating countries, including cross-border remote work, business travel, and international employment classification.
• Build playbooks covering payroll, employment law, immigration, and cultural considerations for expansion into new markets.
• Establish and adapt international business travel guidelines to support cross-border business travel without visa issues.

Requirements

• 5–7+ years of experience across People Operations, global mobility, immigration, or compliance in a global context.
• Strong vendor management skills, including experience working with immigration counsel and relocation partners.
• Experience building processes from scratch at a scaling company.
• Demonstrated autonomy, ownership, and follow-through.
• Genuine kindness and compassion when supporting people through high-stakes processes.
• Exceptional attention to detail.
• Outstanding communication skills and the ability to explain complex situations plainly.
• Strong organization, comfort with ambiguity, bias toward action, and sound compliance judgment.

Nice-to-Haves

• Experience establishing immigration or mobility functions in countries beyond the U.S., UK, and Canada, including APAC, EU, or Latin America.
• Experience at a high-growth startup navigating rapid global expansion.

Compensation and Benefits

• ATS-listed annual salary range: $134,500–$184,500.
• Flexible PTO.
• Centralized home-office equipment ordering.
• Health and wellness stipend.
• Budget for intra-office travel.
• Weekly coffee stipend.
• U.S. benefits include medical, dental, and vision coverage, One Medical membership, 401(k) with employer match, fertility HRA, paid parental leave, pet insurance, and in-office perks.
• Relocation support to New York City or San Francisco as needed.
• Canada benefits include group medical, dental, and vision coverage, life and disability coverage, fertility drug coverage, retirement-plan matching, paid parental leave, and employee assistance and virtual care.
• UK benefits include private medical insurance, virtual and at-home care, workplace pension, and paid parental leave.