Senior Director, Global DSP Operations

Responsibilities

Operational Excellence & DSP Performance

• Lead OpenX’s Global DSP Operations team across operational performance, technical scalability, and supply competitiveness.
• Own operational health and performance across DSP partnerships, including bid rates, win rates, QPS efficiency, deal adoption, scalability, signal optimization, and overall SPO competitiveness.
• Drive scalable operational models that improve DSP performance, increase efficiency, and reduce operational fragmentation.
• Develop operational frameworks, workflows, escalation paths, SLAs, and governance models across DSP integrations and ongoing partner management.
• Establish prioritization frameworks across Enterprise, Strategic Growth, and Long Tail DSP segments.
• Drive operational adoption and execution of differentiated OpenX capabilities, including curation, traffic shaping, identity solutions, inventory packaging, and exchange/supply optimization initiatives.
• Partner with DSPs to improve auction dynamics, supply quality, scale efficiency, and marketplace competitiveness.
• Monitor and optimize DSP infrastructure health, onboarding processes, endpoint utilization, traffic allocation strategies, and integration performance globally.
• Maintain deep expertise across OpenX’s platform, infrastructure, and product capabilities to guide operational strategy and best practices.

Strategic & Technical Leadership

• Serve as the senior operational escalation point for DSP integration health, platform scalability, and technical partnership execution.
• Partner with Product, Engineering, Customer Solutions Engineering, Exchange, and Infrastructure teams to improve supply competitiveness and DSP outcomes.
• Translate DSP feedback, operational challenges, and market dynamics into actionable product, platform, and operational priorities.
• Lead operational readiness and execution for strategic initiatives involving DSP infrastructure, supply optimization, identity, curation, traffic shaping, and differentiated product activation.
• Establish KPI frameworks, dashboards, operational scorecards, and reporting standards that improve visibility, accountability, and decision-making across DSP performance.
• Identify operational risks, technical gaps, and marketplace inefficiencies that may impact revenue, scalability, or partner health.
• Drive standardization and process consistency across operational workflows, integrations, troubleshooting, and escalation management.
• Partner with Revenue Operations to establish a proactive operational analytics framework across DSP performance and integration health.

Revenue Enablement & Business Impact

• Support revenue growth by ensuring DSPs can efficiently scale spend and activate OpenX supply and solutions globally.
• Partner with Strategic DSP Partnerships leadership to align operational execution with broader commercial priorities and account strategies.
• Identify operational bottlenecks, optimization opportunities, and supply-side improvements that positively impact revenue performance and partner growth.
• Drive operational strategies that improve demand retention, marketplace efficiency, and long-term competitiveness.
• Support strategic business reviews, growth initiatives, and operational planning with key DSP partners.

Leadership & Team Management

• Lead, coach, and develop a globally distributed DSP Operations team, including operational managers and individual contributors.
• Establish clear ownership, operating rhythms, success metrics, accountability frameworks, and career development paths across the team.
• Build a culture centered around operational rigor, collaboration, scalability, continuous improvement, and business impact.
• Conduct regular performance reviews, coaching conversations, and talent development initiatives.
• Drive operational alignment and consistency across regional teams and global DSP workflows.

Cross-Functional Collaboration

• Ensure alignment between DSP priorities and operational execution globally.
• Collaborate with commercial and GTM stakeholders to improve activation, adoption, operational readiness, and marketplace performance across DSPs.
• Partner with Product and Engineering teams to prioritize operational tooling, automation, reporting enhancements, and infrastructure improvements.
• Support business reviews, operational escalations, integration planning, and strategic partnership initiatives with key DSP partners.

Required Qualifications

• 10+ years of experience in programmatic advertising, preferably within a DSP, SSP, exchange, or ad tech platform environment.
• Significant experience leading operational, technical account management, platform operations, or programmatic operations teams at scale.
• Deep understanding of DSP integrations, auction dynamics, supply-path optimization, traffic shaping, QPS management, deal ecosystems, and programmatic performance metrics.
• Proven track record of building scalable operational frameworks and improving platform performance across strategic partners.
• Strong analytical and data-driven decision-making skills, including experience with BI tools, dashboards, and operational reporting.
• Demonstrated ability to lead cross-functional initiatives across Product, Engineering, Commercial, Exchange, and Operations teams.
• Strong people leadership experience, including coaching, performance management, and leadership development.
• Exceptional communication and executive presence, with the ability to influence internal leadership and external DSP stakeholders.
• Ability to balance strategic thinking with operational execution in a fast-moving, highly technical environment.
• Strong understanding of programmatic market dynamics, including SPO, curation, identity solutions, exchange optimization, infrastructure-level integrations, and evolving DSP buying strategies.

Preferred Qualifications

• Experience working directly with enterprise DSPs and strategic programmatic partnerships.
• Experience leading globally distributed operational teams.
• Familiarity with supply-side infrastructure, curation platforms, identity frameworks, and traffic optimization technologies.
• Experience supporting large-scale revenue organizations and strategic growth initiatives within ad tech.
• Experience managing complex operational escalations, platform integrations, or large-scale DSP onboarding initiatives.

Compensation

• Annual salary range: $192,028–$225,916.