Lead complex customer engagements as a customer-facing engineer, building custom solutions on the Rippling Platform using TypeScript, JavaScript, Python, Go, and SQL. Requires 4+ years experience, strong technical skills, and customer empathy.
Salary not listed
Hybrid4+ YOESolutions Architecture
About the role
What You Will Do
Partner directly with customer stakeholders — from individual contributors to executives — to understand business processes, pain points, and success criteria.
Own the full lifecycle of customer solutions, from discovery and scoping through build, deployment, and post-launch iteration.
Build custom solutions on the Rippling Platform, including data connectors, custom apps, functions, workflows, data models, reports, and analytics by writing code in TypeScript, JavaScript, Python, Go, and SQL, alongside Rippling’s no-code tooling.
Translate ambiguous business requirements into clear technical designs and working software.
Provide technical guidance and support throughout implementation, including troubleshooting, optimization, and adoption support.
Identify opportunities where customer solutions can inform or extend native Rippling product capabilities.
Collaborate closely with account teams, product managers, and engineers to align customer needs with platform capabilities.
Qualifications
Bachelor’s or Master’s degree in Computer Science or a related field.
4+ years of professional software development experience.
Strong proficiency in at least one of TypeScript, JavaScript, Python, or Go, with experience in SQL and data modeling.
Proven ability to lead ambiguous projects independently and deliver high-quality outcomes.
Excellent communication skills and comfort working directly with senior customer stakeholders.
Strong customer empathy paired with sound technical judgment.
Excellent project ownership and execution skills.
Willingness to travel to customer sites as needed (up to ~25%).
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