Lead intake, prioritization, and execution planning for decentralized data collection initiatives within WHOOP Labs. Partner with researchers and technical teams to build scalable operational systems and ensure efficient research execution.
Salary not listed
On-site3+ YOETechnical Program Management
About the role
Responsibilities
Own and maintain the program roadmap for decentralized data collection initiatives, partnering with researchers and stakeholders to align priorities, balance team capacity, and establish realistic timelines
Lead intake and scoping processes for new requests by partnering with researchers and stakeholders to define requirements, assess feasibility, and determine appropriate timing and scope
Ensure decentralized data collection planning incorporates applicable regulatory and compliance timelines, including IRB review and approval milestones where applicable
Manage and prioritize incoming requests with a clear understanding of team bandwidth and operational constraints, making thoughtful trade-offs across scope, timing, and prioritization
Build and maintain scalable intake workflows, SOPs, tracking systems, and operational processes that support efficient and repeatable research execution
Ensure data collection initiatives are planned and executed without overextending technical systems or operational capacity, proactively identifying risks and driving mitigation strategies
Own and manage internal tooling that supports decentralized data collection operations, partnering closely with technical teams to enable, monitor, and improve system usage
Collaborate cross-functionally with Research, Product, Engineering, and Operations teams to align priorities, surface dependencies early, and support smooth execution across initiatives
Use program metrics, operational insights, and performance indicators to improve prioritization frameworks, optimize processes, and increase the overall efficiency and impact of distributed research efforts
Requirements
3+ years of experience in a Program Management or Project Management role, preferably within a research, technical product, data, or operations-focused environment
Demonstrated experience managing intake, prioritization, roadmap planning, and execution across multiple stakeholders and competing priorities
Proven ability to translate ambiguous or evolving requests into clearly defined scope, timelines, and actionable execution plans
Experience building and scaling operational processes, workflows, and SOPs in fast-paced, evolving environments
Familiarity with Agile methodologies and project management tools such as Jira or similar workflow management systems
Comfort working closely with technical teams and managing dependencies involving internal tooling, data systems, or operational infrastructure
Strong analytical, operational, and data-driven decision-making skills
Excellent communication, organizational, and stakeholder management skills with the ability to drive alignment across cross-functional teams
Nice-to-Haves
Experience supporting human subjects research, decentralized research operations, or data collection infrastructure
Passion for health, wellness, and WHOOP’s mission to unlock human performance and healthspan
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Skills
Program ManagementProject ManagementRoadmap PlanningJiraAgileStakeholder ManagementCross-Functional CollaborationProcess ImprovementSop DevelopmentWorkflow Automation
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