ChronographSan Francisco, CAManages client success, product implementations, and relationships for West Coast private capital clients at a fintech firm. Requires 2-4 years in professional services like consulting or sales engineering, superb communication, and Microsoft Office expertise.
Customer Success Manager focused on agency partners for an AI search visibility platform. Manage relationships, drive adoption and value, deliver strategic recommendations and QBRs, and help agencies sell the product to their clients. Requires 2+ years CS/account management with agency experience.
Lead end-to-end onboarding for high-volume e-commerce clients, guiding them from signed contract to fully compliant and live. Requires 2+ years in implementation/onboarding/customer success and strong project management skills.
Lead end-to-end onboarding for new childcare SaaS customers, delivering training, building scalable processes, and driving adoption and retention. Requires 2+ years SaaS onboarding or customer success experience.
Own end-to-end onboarding for new provider organizations, driving outreach, demos, training, and activation to help practices integrate Forus into their workflows.
Senior Customer Success Manager managing a portfolio of 15-30 mid-market accounts. Drive retention, expansion, and measurable business outcomes through analytics, executive stakeholder management, process improvement, and product feedback.