Key Responsibilities
- Review flagged content and accounts to make accurate, well-documented enforcement decisions in line with our usage policies
- Detect and mitigate potential misuse of AI systems to facilitate cyberattacks, malware creation, exploitation tooling, and related harmful cyber operations
- Triage and escalate novel, ambiguous, or high-severity cases to appropriate stakeholders
- Provide detailed feedback to the Safeguards policy design team on policy gaps surfaced through real enforcement scenarios
- Partner with Engineering and Data Science teams by surfacing detection model errors and quality signals from review to improve precision and recall
- Maintain high accuracy and consistency standards across review queues
- Keep up to date with emerging AI policy enforcement best practices, threat actor tactics, and the evolving cyber threat landscape, using these to inform enforcement decisions
Minimum Qualifications
- Experience in cybersecurity, including knowledge of offensive techniques, exploit development, malware analysis, or vulnerability research
- Experience performing content review, abuse investigations, or policy enforcement at volume
- Proficiency in SQL and/or Python for data analysis and threat detection
- Experience identifying emerging risks and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
- Experience working with generative AI products, including writing effective prompts for content review and enforcement
Preferred Qualifications
- Experience in trust & safety, abuse investigations, cybersecurity investigations, or threat intelligence in a technology or AI company
- Experience with large language models and an understanding of how AI technology could be misused for cyber operations
- Experience operating within abuse monitoring programs or enforcement review systems
- Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
- Experience working with government agencies, regulated environments, or information sharing communities
Education
- Bachelor’s degree or an equivalent combination of education, training, and/or experience in a field relevant to the role
Note: This role may involve exposure to explicit, violent, technical, or psychologically disturbing content and may require responding to escalations during weekends and holidays.