Senior Quality Assurance Engineer

Responsibilities

Domain Expertise & Application Knowledge

• Develop comprehensive understanding of the Next Platform application, its architecture, and business workflows
• Master K-1 partnership and S-corporation tax forms, tax processing rules, and related financial documents
• Understand and articulate complex tax domain concepts to guide testing strategy and prioritization
• Serve as the quality authority for application functionality, user workflows, and business requirements
• Collaborate with Product Management to ensure requirements are testable and complete
• Identify gaps in requirements and advocate for clarity before development begins

Manual & Exploratory Testing

• Perform sophisticated manual testing for complex scenarios, new features, and critical business workflows
• Design and execute exploratory testing sessions to uncover edge cases and usability issues
• Conduct deep-dive testing of integrations with external tax systems and data sources
• Validate document processing accuracy, including PDF generation and tax form calculations
• Test complex user journeys end-to-end to ensure seamless experience

Automation & Tooling Strategy

• Design, architect, and implement comprehensive test automation frameworks using Playwright as the primary E2E and API testing framework
• Leverage Claude Code (AI-assisted development) to accelerate test case generation, maintain test suites, and improve overall automation output
• Lead the integration of Playwright-based automated tests into CI/CD pipelines, ensuring seamless deployment validation
• Establish Playwright and Claude Code best practices, coding standards, and reusable patterns for the QA team
• Drive the adoption of shift-left testing practices across development teams, using Claude Code to generate and validate tests early in the SDLC
• Build reusable Playwright test libraries, page object models, and utilities to accelerate automation development
• Evaluate and integrate additional testing tools and technologies as needed to complement the Playwright + Claude Code foundation

Test Planning and Strategy

• Define and implement QA strategies aligned with Next Platform goals and timelines
• Conduct risk-based regression analysis and establish testing priorities for releases
• Develop comprehensive test plans and strategies for functional, regression, integration, API, and security testing
• Leverage AI tools and techniques for requirements analysis, test case generation, and quality validation
• Establish quality metrics and KPIs to measure testing effectiveness

Technical Leadership

• Lead testing efforts for complex features and system integrations
• Provide technical guidance on test architecture, design patterns, and best practices
• Drive continuous improvement in QA processes, tools, and methodologies
• Champion quality throughout the software development lifecycle (SDLC)
• Influence engineering decisions with a quality-first perspective

Test Execution and Defect Management

• Design and execute sophisticated test scenarios for end-to-end (E2E), API, and integration testing
• Balance automation and manual testing based on feature complexity, risk, and return on investment
• Identify, document, and track defects using Jira, ensuring timely resolution and thorough root cause analysis
• Collaborate with development teams to reproduce complex issues and validate fixes
• Work with Production Support to improve bug response times and establish proactive monitoring strategies
• Apply application knowledge to assess defect severity and business impact accurately

Mentorship and Collaboration

• Mentor and guide QA team members in automation development, manual testing techniques, and domain knowledge acquisition
• Lead technical discussions and code reviews for test automation
• Share expertise across the team through documentation, training sessions, and pair testing/programming
• Act as a QA representative in cross-functional meetings, providing insights on quality metrics and risk mitigation
• Foster a whole-team approach to quality across the organization

Test Case Management

• Build and maintain comprehensive test case repositories for the Next Platform
• Organize test cases systematically to support efficient regression testing and release planning
• Ensure test documentation is current, comprehensive, and accessible to the team
• Establish traceability between requirements, test cases, and defects

Reporting and Analytics

• Generate detailed test reports and communicate results, risks, and recommendations to stakeholders
• Monitor and analyze testing metrics to identify trends, bottlenecks, and improvement opportunities
• Provide visibility into quality status and testing progress through dashboards and regular updates

Requirements

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)

Experience

• 7+ years of experience in QA or Quality Engineering roles
• 3+ years of hands-on experience building and maintaining test automation frameworks
• Strong foundation in manual testing with ability to design and execute complex test scenarios
• Proven track record of becoming a subject matter expert on applications and business domains
• Experience leading testing efforts for complex applications
• Experience mentoring and guiding team members in testing practices and automation

Technical Skills

Required

• Expert-level proficiency in Playwright for E2E, API, and integration test automation
• Hands-on experience with Claude Code (AI-assisted development) for test case generation, test maintenance, and automation acceleration
• Strong programming skills in TypeScript or JavaScript
• Strong manual testing skills with ability to design comprehensive test cases and execute exploratory testing
• Deep understanding of API testing tools and methodologies (e.g., Playwright API testing, Postman, REST Assured)
• Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, Jenkins)
• Strong knowledge of QA methodologies, test design patterns, and best practices
• Ability to quickly learn complex business domains and become a subject matter expert
• Proficiency with Jira for defect tracking, test case management, and project coordination
• Experience with version control systems (Git, GitHub) including branching strategies and code review practices
• Experience working with JSON and XML data formats
• Solid understanding of software architecture and system design principles

Preferred

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)
• Familiarity with performance and security testing tools (e.g., SonarQube, OWASP tools, JMeter, k6)
• Experience with additional scripting languages or frameworks
• Knowledge of Agile/Scrum methodologies and experience working in agile environments