Senior Network Production Operations Engineer
Operates and scales Crusoe Cloud’s global edge, backbone, and data center networks supporting GPU-based HPC workloads. The role requires extensive production networking experience, strong protocol and observability expertise, automation skills, and participation in 24/7 on-call support.
About the job
Responsibilities
- Monitor network performance and perform advanced troubleshooting and root-cause analysis for incidents.
- Guide post-mortem reviews and operational improvements.
- Execute network changes across data centers, backbone, and edge infrastructure.
- Manage and optimize the global network across frontend, backend, backbone, edge, and public-cloud connectivity.
- Collaborate with Network Engineering and cross-functional teams.
- Develop monitoring, alerting, and systems to ensure high network availability.
- Mentor network engineers and establish best practices for incident response, documentation, and operational readiness.
- Manage vendor relationships and contracts related to network services and equipment.
- Deliver network-health metrics, event statistics, and performance analysis.
- Participate in 24/7 on-call support.
Requirements
- 10 years of related experience operating production environments at scale.
- Strong knowledge of TCP/IP, BGP, OSPF/IS-IS, EVPN, VXLAN, QoS, MPLS, RSVP-TE, and LDP.
- Knowledge of network monitoring protocols and tools, including SNMP, IPFIX, sFlow/NetFlow, and telemetry.
- Familiarity with data center, backbone, and edge network architecture.
- Scripting or programming experience, preferably Python, for automation and tooling.
- Hands-on experience with Mellanox, Cisco, Arista, Juniper, and other mainstream network vendors.
- Familiarity with commercial switch/router chipsets such as Broadcom and Barefoot.
- Knowledge of connectivity options for AWS, Google Cloud, Azure, Alibaba Cloud, and Oracle Cloud Infrastructure.
- Understanding of IPv4, IPv6, and coexistence technologies.
- Experience with network observability, flow analytics, and dashboarding tools such as NSG, Kentik, Grafana, Arbor, ThousandEyes, Catchpoint, and Packet Design.
- Bachelor's degree in Computer Science, Information Science, Engineering, Mathematics, or a related field, or equivalent experience.
Nice to Have
- Familiarity with InfiniBand, RoCE, or Spectrum-X.
Compensation & Benefits
- Competitive benefits package including pension contributions, private health and dental insurance, income protection, and life assurance.
- Compensation may be paid as salary or hourly and is determined based on education, experience, skills, internal equity, and market data.
Skills
TCP/IP, BGP, Ospf, Is-Is, Evpn, Vxlan, Mpls, Snmp, Ipfix, Netflow, Python, Cisco, Arista, Juniper, AWS
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