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MozillaMozillaUnited States

Marketing Specialist

Create and execute technical content, social media, email, and digital marketing programs for Thunderbird's open-source privacy-focused email and communication products. Requires 3+ years marketing experience, strong writing skills, and familiarity with tech/SaaS products.

72k – 86k/yr
Remote3+ YOEContent Marketing

About the role

What you’ll do

  • Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting.
  • Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services.
  • Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels.
  • Monitor social media engagement, coordinating with internal teams when additional context or support is needed.
  • Maintain editorial and campaign calendars to ensure timely delivery of marketing activities.
  • Track and report on performance metrics, identifying trends and optimization opportunities.
  • Support email marketing and automation activities, including list management, campaign setup, and workflow maintenance.
  • Assist with customer surveys and feedback collection to inform marketing and product insights.
  • Coordinate with internal teams and external vendors to support campaign execution and content development.
  • Ensure marketing materials align with brand standards and messaging guidelines.
  • Support ad hoc marketing and communications projects as needed.

What you bring

  • 3+ years of experience in marketing, communications, digital content, or a related role.
  • Experience marketing software, SaaS, technology products, developer tools, consumer applications, or other digital products to a global audience.
  • Demonstrated experience executing social media, email, and digital marketing activities across multiple channels.
  • Strong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platforms.
  • Experience with social media management tools, email marketing platforms, content management systems, and digital marketing technologies.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
  • Ability to collaborate effectively across cross-functional teams in a distributed, asynchronous environment.
  • Proactive mindset with the ability to take ownership of work and follow projects through to completion.
  • Familiarity with marketing analytics and reporting tools.
  • Excellent verbal and written communication skills.
  • Ability to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflows.
  • Ability to support a global organization with understanding of different cultural dynamics and practices.

Bonus points for

  • Familiarity with open-source communities or privacy-focused technology products.
  • Experience with survey and customer feedback platforms.
  • Basic experience using graphic design tools such as Canva or Adobe Creative Suite.
  • Familiarity with SEO and digital content optimization best practices.

Compensation & benefits

US: $72,000 - $86,000 USD Canada: $72,000 - 82,000 CAD

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self, including:

Work & career

  • Fully remote work & schedule flexibility
  • Company-provided laptop
  • Annual bonus program
  • Monthly remote work stipend
  • Annual professional development stipend
  • Industry conferences
  • Company all-hands and team gatherings

Rest & play

  • 24 days PTO per year (prorated)
  • Your birthday
  • Year-end company shutdown
  • 9 wellbeing days
  • Public holidays
  • Other paid leave
  • Quarterly wellbeing stipend for personal / family activities

Health & family

  • 401(k) / RRSP contributions
  • Health, dental, & vision insurance
  • Disability insurance
  • Life insurance
  • Employee assistance program
  • Paid parental leave
  • Paid sick days

Skills

Content Marketingsocial media managementEmail Marketingdigital marketingblog writingSEOMarketing Analyticscontent management systemsgraphic designAI Tools

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