Healthcare Operations Support Specialist

What You’ll Do

• Monitor internal and external reports and take specific actions based on the information.
• Respond to client correspondence and email requests for information.
• Maintain provider information.
• Re-price claims using client contracts and systems.
• Create, document, and modify processes for new and existing clients as needed.
• Participate in special ad hoc projects and program initiatives as assigned.
• Contribute to team effort by completing assigned projects on time.
• Receive feedback and adjust work priority as necessary.
• Perform other duties as assigned.

What You Bring

• High School Diploma/GED required.
• Some college, Associate's or Bachelor’s degree preferred.
• Healthcare data analysis experience including gathering and documenting requirements for projects of all sizes a plus.
• Experience using Microsoft Excel and other Microsoft Office applications.
• Outstanding written and verbal communication skills.
• Good critical thinking, questioning, and listening skills; excellent attention to detail.
• Problem-solving and task management skills.
• Time management skills for managing multiple tasks simultaneously, while completing work within allocated time frames.
• Ability to handle changing situations and work within a diverse group.
• Strong Microsoft Office suite knowledge.
• Ability to work independently but also as a member of a team.
• Ability to meet objectives with minimal supervision.
• Strong technical skills are desired.
• Ability to work effectively with diverse teams is desired.

What We Offer

• Top Medical/Dental/Vision offerings
• FSA/HSA
• Tuition reimbursement
• Competitive salary, 401(k) with company match
• Additional health and wellness benefits and perks
• Flexible and trusting environment where you’ll feel empowered to do your best work