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RoktRoktNew York, NY

Accounts Receivable Analyst

Support end-to-end accounts receivable and collections processes for timely cash collection, dispute resolution, month-end reporting, and process automation improvements. Requires strong communication, attention to detail, and foundational accounting knowledge.

100k – 125k/yr
On-siteFinance & Accounting

About the role

Responsibilities

  • Support the end-to-end AR and collections process to ensure timely cash collection and strong working capital.
  • Perform collections activities including sending statements, following up on overdue invoices, and documenting customer communications; escalate risks or disputes as needed.
  • Partner with Billing, Cash Applications, and GTM teams to resolve billing queries and disputes, ensuring a great customer experience.
  • Assist with month-end close and reporting activities related to AR (reconciliations, bad debt provision support, audit requests, and AR aging/collections reporting).
  • Identify and drive process and system improvements (automation, dunning workflows, collections tools) while maintaining strong relationships with internal and external stakeholders.

Requirements

  • Strong communication skills; comfortable having firm but constructive conversations with customers and internal stakeholders.
  • High attention to detail, strong organization skills, and an ownership mindset with the ability to manage multiple priorities and deadlines.
  • High level of interest in AI and desire to build automated processes.
  • Comfortable working both independently and as part of a team, knowing when to escalate issues or seek guidance.
  • Foundational understanding of relevant accounting concepts (e.g., AR recognition basics; bad debt provisioning exposure is a plus).

Skills

accounts receivablecollectionsMonth-End Closereconciliationsbad debt provisioningar aging reportingAutomationdunning workflowsaccounting concepts

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