CriblChicago, ILCustomer Success Engineer acting as the primary post-sales technical advisor for enterprise customers, driving adoption, value realization, and expansion of Cribl's telemetry platform. Requires 5+ years of post-sales customer advocacy experience and strong engineering skills in observability and data pipelines.
Manage high-value strategic agency partnerships (Holding Companies, GSIs, consulting firms) as the primary point of contact. Build executive relationships, drive adoption of AI search optimization platform, deliver QBRs, and enable partners to sell the product to their clients. Requires 5+ years CS/account management with deep agency experience.
Customer Success Manager focused on partner retention, enablement, and growth for channel partners, resellers, and alliances. Drive NPS, revenue forecasting, renewals, QBRs, and mutual value through trusted advisory, product expertise, and ecosystem optimization in fintech/identity space. Requires 3-5 years partner-facing experience.
Manage critical bank partnerships, drive joint initiatives, and build partner management models for an embedded tax platform. Requires experience in partner management or business development, ideally in financial services.
The Enterprise Customer Success Manager will manage a portfolio of enterprise clients, ensuring they maximize value from Scrunch's generative AI search optimization software. This role involves translating data into strategic recommendations, guiding client onboarding and adoption, and conducting business reviews to drive engagement and retention.
Optimizes post-sales operations by managing data analytics, compensation, automation, and cross-functional programs for Customer Success teams. Requires 3-5 years in CS/RevOps, proficiency in Salesforce, BI tools, SQL, and experience with CS platforms like Vitally.