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Factory AIFactory AISan Francisco, CA

Executive Operations Partner

Serve as the right-hand strategic partner and force multiplier to company leadership, owning calendars, travel, meeting prep, stakeholder communications, and operational processes in a fast-scaling Series C startup. Requires extreme organization, proactivity, high responsiveness, and comfort with ambiguity.

Salary not listed
On-siteBusiness Operations

About the role

How You'll Operate

Force Multiplier for Leadership: Act as a strategic partner to the leadership team. Build a strong understanding of the business and apply sound judgment to keep priorities moving forward. Handle competing requests so leaders stay focused on the highest-impact decisions.

Operational Excellence: Own core competencies for each leader: calendars, travel, meeting prep, expenses, and logistics. Spot friction early, triage issues and stand up new processes as the company scales, raising the bar on how the company operates day to day.

Connective Tissue: Build rapport with peers across the company, keeping an ear to the ground and acting as a trusted confidante. Act as a gate opener, not a gatekeeper: teams know they can come to you, and leaders stay accessible.

Ownership Mindset: Own end-to-end interactions with candidates, customers, investors, and board members, ensuring communications are prompt and polished and in-person experiences are well-prepared. When issues arise, come with a recommendation and ask for alignment, not answers.

What You’ll Bring

  • Extremely organized and accountable; skilled at managing multiple competing priorities.
  • Proactive — identify gaps, conflicts, and risks before they become issues.
  • Highly responsive; comfortable with regular text communication and quick decision-making.
  • Detail-oriented with exceptional accuracy and follow-through.
  • Tech-savvy with proficiency in Slack, Notion, CRM systems (e.g., Salesforce), Ramp, and other productivity tools.
  • A confident communicator who represents revenue and operational leadership with professionalism and discretion.
  • Flexible with working hours to support business needs, customer schedules, and executive cadences.
  • Comfortable with ambiguity, autonomy, and scaling systems in a startup environment.

Nice to Have

  • Prior experience supporting C-level executives or founders.
  • Startup, tech, or AI industry exposure.
  • Experience at Series B, Series C, or growth-stage companies.
  • Experience coordinating offsites, SKOs, or large customer-facing events.

Skills

SlackNotionSalesforcerampcrm systems
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