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DialpadDialpadDenver, CO

Sr. Manager, Agentic Sales Engineering

Leads a team of Forward Deployed Engineers to design and deploy Agentic AI systems for strategic sales accounts, bridging sales, product, and engineering. Requires 8+ years customer-facing technical experience, 5+ years managing technical teams, and deep AI/ML expertise including LLMs and agent frameworks.

196k – 237k/yr
On-site8+ YOESales Engineering

About the role

What you'll do

  • Build & Mentor: Recruit and develop a high-performing team of Forward Deployed Engineers. Coach them to develop both their technical AI/ML skills and their ability to command a C-suite boardroom.
  • Strategic GTM Leadership: Partner with Sales leadership to identify "must-win" accounts where Agentic AI can be a differentiator. Actively participate in the sales cycle to provide leadership, technical authority, and strategic deal support.
  • Bridge the Gap: Act as the crucial link between the field and the lab. Synthesize critical "field signals"—customer pain points, integration patterns, and platform limitations—and deliver them to Product and Engineering to influence the roadmap.
  • Architect Value: Guide the team in designing complex multi-agent systems, retrieval pipelines (RAG), and decision logic that integrate with CRMs, ERPs, and custom APIs via our MCP framework.
  • Innovate Processes: Create and implement new systems for "AI Envisioning" sessions, helping customers navigate complex cloud/data infrastructure to bring AI bots to life.
  • Drive Execution: Ensure the team isn't just selling a vision, but building the "shippable" capabilities that validate a customer's investment during pre-sales and early deployment.

Skills you’ll bring

  • The Basics: BA/BS degree or equivalent practical experience.
  • Experience: Minimum 8 years of customer-facing technical experience (Sales Engineering, FDE, or Solutions Architecture). Minimum 5 years of people management experience, specifically leading technical teams.
  • Technical Depth: Deep, demonstrable expertise in the modern AI/ML stack: LLMs, Vector Databases, and Agent Orchestration Frameworks. Proficiency in Python, Go, or JS/TS.
  • Business Acumen: The ability to simplify technical complexity and communicate clear ROI and trade-offs to non-technical C-suite executives.
  • Leadership Style: High emotional intelligence with a "scrappy" mentor mindset. You are someone who takes initiative and thinks creatively to get the job done under tight timelines.
  • Operational Excellence: Strong analytical skills to use data in improving team effectiveness and product vision.

Compensation

For exceptional talent based in Denver, CO the target base salary range for this position is $196,400—$236,600 USD. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Compensation details reflect the base salary only, and do not include bonus, equity, or benefits.

Skills

LLMsVector DatabasesAgent Orchestration FrameworksPythonGoJavaScriptTypeScriptRAGMulti-Agent SystemsAI/ML
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