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OctusOctusNew York, NY

Strategic Account Manager

Manage and grow enterprise subscription accounts in the US, driving renewals, expansions, and 115%+ net retention through strategic relationship management and cross-selling.

220k – 260k/yr
On-site8+ YOEAccount Management

About the role

Responsibilities

  • Manage all aspects of the renewal cycle for Octus’ subscription relationships
  • Develop and maintain a long-term relationship with key stakeholders
  • Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
  • Collaborate with customer success to deliver excellent client service and customer experience
  • Coordinate with Octus’ product team to identify opportunities for product and platform enhancements
  • Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Requirements

  • 8+ years of experience in account management or strategic account management selling subscription-based solutions
  • Strong ability to build relationships and business partnerships to meet and exceed net retention targets
  • Proven success in hitting quota and retention targets
  • Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
  • Excellent interpersonal, verbal and written communication
  • Experience with Salesforce

Compensation

  • Base salary range: $220,000 - $260,000
  • Eligible for quarterly on-target incentive

Skills

SalesforceAccount ManagementSubscription SalesClient Relationship ManagementQuota AttainmentKPI TrackingCross-SellingRenewal Management
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