Manage and grow enterprise subscription accounts in the US, driving renewals, expansions, and 115%+ net retention through strategic relationship management and cross-selling.
220k – 260k/yr
On-site8+ YOEAccount Management
About the role
Responsibilities
Manage all aspects of the renewal cycle for Octus’ subscription relationships
Develop and maintain a long-term relationship with key stakeholders
Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
Collaborate with customer success to deliver excellent client service and customer experience
Coordinate with Octus’ product team to identify opportunities for product and platform enhancements
Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy
Requirements
8+ years of experience in account management or strategic account management selling subscription-based solutions
Strong ability to build relationships and business partnerships to meet and exceed net retention targets
Proven success in hitting quota and retention targets
Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
Excellent interpersonal, verbal and written communication
Manages book of ~20 high-spend enterprise accounts, handling six-figure renewals, upsells ($100K-$500K+ ACV), and expansions via cross-sell. Requires 6+ years enterprise sales exceeding quotas, MEDDIC expertise, data fluency, and C-level selling to IT/GTM leaders.
220k – 260k/yr
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