Founding US Solutions Engineer at Kombo, owning the full technical customer relationship from sales discovery and demos through implementation and go-live for their unified HR/payroll API. Build playbooks, code samples, and collateral while scaling the US solutions function in a high-agency, on-site NYC environment.
180k – 220k/yr
On-site4+ YOESolutions Architecture
About the role
What You'll Do
Own the technical sales cycle: Lead discovery and demos, translating customer requirements into integration designs. Create technical proposals covering architecture, security, and implementation approach. Partner with AEs to close complex deals with engineering and executive stakeholders.
Drive implementations to go-live: Own the technical relationship from POC to signed contract through production deployment. Build implementation plans, troubleshoot API issues, and unblock customers directly. Serve as the escalation point until customers are live and successful.
Build the technical toolkit: Create demo environments, code samples (Python, Node.js), and Postman collections. Write integration guides, architecture diagrams, and troubleshooting documentation. Develop sales collateral: security questionnaire responses to technical one-pagers.
Scale the US solutions function: Document repeatable playbooks for discovery, scoping, and implementation. Feed customer insights to Product/Engineering to shape the roadmap. Help define hiring and onboarding as we grow the team.
What We're Looking For
4+ years in Solutions Engineering, Sales Engineering, or technical customer-facing roles at a B2B SaaS company.
Hands-on experience with APIs - you can read documentation, write sample code, and debug integration issues.
Track record working complex deals with technical and non-technical stakeholders - consistent deal value of $100k-150k+.
Strong communication skills: you can whiteboard architecture with engineers and explain value to executives.
Comfort with ambiguity and building things from scratch.
Nice-to-Haves
Experience with HR, payroll, assessment, LMS, or recruiting systems.
Proficiency in Python or Node.js for creating sample code and integrations.
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