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UpstartUpstartUnited States

Senior Manager, Policy & Governance

Lead Upstart Bank's enterprise policy governance program and Board/Risk Committee activities. Oversee policy lifecycle, ensure audit-ready documentation, and partner with Risk, Compliance, and Legal teams in a regulated financial institution. Requires 7+ years in policy/governance within banking.

172k – 270k/yr
Remote7+ YOEOther

About the role

Responsibilities

  • Lead the enterprise policy governance program, ensuring the policy library remains accurate, current, accessible, and aligned with regulatory expectations.
  • Oversee the end-to-end policy lifecycle, including policy reviews, approvals, exceptions, version control, and ongoing governance processes.
  • Partner with Risk, Compliance, Legal, business leaders, and policy owners to coordinate policy development and approvals across the organization while maintaining efficient execution.
  • Manage governance activities supporting Board and Risk Committee meetings, including coordinating materials, governance records, decision logs, committee charters, and meeting documentation.
  • Ensure governance documentation and reporting are complete, timely, and audit ready to support OCC examinations, internal audit activities, and regulatory engagements.
  • Lead and develop a small Policy & Governance team while continuously improving governance processes that enable the bank to scale responsibly.

Minimum Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 7+ years of experience in policy management, governance, enterprise risk management, or compliance within a regulated bank, bank holding company, or other regulated financial institution.
  • Experience owning or administering an enterprise policy governance framework, including policy lifecycle management.
  • Experience supporting Board, Risk Committee, or senior executive governance processes within a regulated financial institution.
  • Experience producing executive- or regulator-facing governance documentation and reports with a high degree of accuracy and quality.

Preferred Qualifications

  • Knowledge of OCC supervisory expectations and regulatory examination practices.
  • Experience supporting a de novo bank, charter application, or rapidly growing regulated financial institution.
  • Experience with governance, risk, and compliance (GRC) platforms.
  • Background in Enterprise Risk Management, Internal Audit, or Compliance.
  • Ability to use generative AI tools responsibly to improve drafting, editing, summarization, and consistency of governance documentation while applying appropriate human judgment for regulatory-facing content.

Skills

policy managementgovernance frameworksenterprise risk managementComplianceboard governanceregulatory reportingocc regulationsgrc platformsGenerative AI

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