Manager, Platform Engineering

What You'll Do

• Lead the platform engineering team: own its delivery, reliability commitments, health, and the growth and career development of its engineers, while remaining hands-on in the infrastructure and tooling yourself.
• Make LegitScript’s infrastructure auditable: own environment separation, change control, access management, and audit logging so that changes to production are traceable and defensible, and so the controls hold up to the Secure SDLC Policy, the Change Management Policy, and SOC 2 evidence requirements.
• Drive the migration to a standardized Kubernetes deployment path, delivered incrementally at natural replacement points while maintaining operational continuity for the teams and services that depend on it.
• Build and own the developer tooling and self-service deployment paths that let engineers ship application code to production without hand-managing infrastructure: the paved road, the golden paths, and the guardrails that make the safe way the easy way.
• Own and improve the CI/CD pipeline and its controls, including branch protection, required peer review, automated security and quality testing, and gated deployment, so the pipeline enforces our engineering and security standards at scale.
• Establish infrastructure-as-code standards in Terraform and bring manual or unmanaged production changes under version control and change management, eliminating the drift that creates technical debt and audit gaps.
• Reduce business-as-usual toil through automation and replatforming, so that volume growth stops being a headcount equation and engineering capacity shifts toward higher-value work.
• Own reliability, monitoring, alerting, and incident response for infrastructure as first-class concerns; serve as an escalation point and coordinate response for infrastructure incidents.
• Hold the boundary with the application platform: provide the infrastructure substrate and tooling that the application-platform and domain teams consume, and partner with the Staff Engineer who owns that platform rather than duplicating or absorbing their scope.
• Set and enforce the standard for infrastructure code quality, testing, documentation, and review, and raise the bar for the engineers and partners who work in the platform through clarity and example.
• Manage cloud cost and capacity deliberately, making the tradeoffs between performance, reliability, and spend explicit rather than incidental.
• Foster a culture of accountability, collaboration, and continuous improvement.

What You'll Bring

• Deep, hands-on platform and infrastructure engineering experience across AWS, Linux, and container-first workflows, including running Kubernetes in production.
• Production Kubernetes experience: not only operating clusters, but giving other engineering teams a safe, standardized path to deploy onto them.
• Strong infrastructure-as-code practice with Terraform, including bringing existing or unmanaged infrastructure under version control and change management.
• CI/CD pipeline design and ownership, including the security, quality, and approval gates that enforce engineering standards on every change.
• A track record of building internal developer tooling and self-service deployment that abstracts infrastructure away from application engineers.
• Experience designing infrastructure and change processes for audit-ability and compliance: environment separation, access control, audit logging, and producing evidence for frameworks such as SOC 2.
• Strong command of observability, monitoring, alerting, and incident response for infrastructure.
• Experience with authentication and authorization platforms such as Okta or Auth0.
• Demonstrated ability to inherit unfamiliar, legacy, or poorly maintained infrastructure and make it materially better, with strong troubleshooting and root cause analysis.
• People leadership: managing, mentoring, and growing engineers while staying technically hands-on, and building consensus across teams to establish shared infrastructure and security practices.
• Proven ability to influence without direct authority and to set standards that other engineers and teams adopt.
• Comfort operating through change: leading an incremental migration cleanly, and establishing durable engineering practices from the ground up.
• Ability to communicate technical concepts and tradeoffs clearly to non-technical stakeholders, including leadership.
• Well-developed ability to speak, read, comprehend, and write English.