Logistics Product Manager, NA

What You’ll Do

• Design & Deploy Logistics Solutions: Collaborate with customers to understand their delivery needs, order flows, and operational constraints—and translate that into scalable product configurations.
• Drive Product Outcomes: Act as a voice of the customer, using feedback and insights to shape features, workflows, and internal tooling. Collaborate tightly with engineering to evolve our delivery platform.
• Own High-Impact Implementations: Manage onboarding and expansion for our most important accounts—ensuring the product is deployed smoothly and optimized for performance.
• Bridge Tech & Ops: Work with our operations team and delivery partners to troubleshoot edge cases, build workflows for complex scenarios, and ensure reliability at scale.
• Influence Roadmap: Identify and advocate for features that increase volume, improve delivery reliability, and enhance the customer experience.
• Represent Nash: Lead customer conversations, demos, and strategic planning sessions, especially when launching new delivery models or regions.

You Might Be a Fit If You:

• Have 4+ years of relevant experience (e.g., product management, operations strategy, logistics/supply chain, consulting, or startup experience).
• Understand marketplace dynamics, logistics systems, or API-driven platforms.
• Communicate clearly and work cross-functionally with technical and non-technical teams.
• Are scrappy, resourceful, and eager to build from 0 to 1—quickly.
• Enjoy solving real-world operations problems through systems and software.

Bonus: Experience with delivery tech (e.g., route optimization, dispatching, fleet management), or a background in CS/engineering.

What You’ll Love About Us

• Early-stage, well-funded startup – directly impact the company and grow your career!
• Quarterly broader team on-sites to bond with teammates
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, and vision insurance