Director, Product Management

What you’ll do

• Architect and own the multi-year strategy and vision for the Pindrop Platform, aligning Product, Engineering, and Executive Leadership around long-term platform priorities and business outcomes.
• Define how shared platform capabilities — including AI/ML services, APIs, integrations, observability, identity, security, entitlements, orchestration, and configuration management — evolve to support enterprise-scale growth.
• Drive prioritization across foundational platform investments, customer-facing platform services, and innovation initiatives while balancing scalability, reliability, security, and cost optimization.
• Establish platform governance models, product operating frameworks, and execution standards to elevate consistency.
• Collaborate with GTM leadership to define commercialization strategies, positioning, messaging, packaging, and launch plans for customer-facing platform capabilities.
• Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs.
• Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.

Who you are

• Strategic and visionary product leader with experience building and scaling enterprise platforms that power customer-facing products and services.
• Thrive in highly cross-functional environments and comfortable operating across executive strategy, technical architecture, and execution detail.
• Persuasive and credible with executive stakeholders, customers, and partners; influence decisions through clarity, data, and insight.
• Entrepreneurial, outcome-oriented, energized by solving complex challenges; lead with accountability, operational rigor, and a high standard for execution excellence.

Must-Haves

• 10+ years of product management experience in B2B SaaS, including significant leadership experience in platform, infrastructure, AI/ML, API, data, or developer ecosystem products.
• Deep understanding of cloud-native architectures, distributed systems, APIs, data platforms, developer tooling, and enterprise-scale platform operations.
• Demonstrated success influencing and aligning Product, Engineering, Sales, Marketing, Customer Success, and Finance organizations.
• Exceptional communication, stakeholder management, and executive presentation skills.

Nice-to-Haves

• Strong experience defining and executing go-to-market strategies for platform capabilities, APIs, or data products, including positioning, packaging, pricing, and launch planning.
• Strong technical fluency and ability to work closely with engineering teams on APIs, architecture decisions, integration patterns, data models, and platform tradeoffs.
• Proven success defining and executing platform strategy at scale across multiple products, business units, or customer-facing ecosystems.

What we offer

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees.
• Remote-first environment with flexibility and autonomy.
• Regular team on-sites, company-wide events, and intentional gatherings.
• Unlimited Paid Time Off (PTO).
• Generous health and welfare plans, including one employer-paid “employee-only” plan, best-in-class HSA contribution, low-cost vision and dental.
• Paid Parental Leave (birth, adoptive & foster parents).
• One year of diaper delivery for new additions.
• Recurring monthly phone and internet allowance.
• Enhanced fertility and GLP-1 benefits.
• Annual Learning & Development stipend.