Senior Solutions Architect - East (Professional Services)

Responsibilities

• Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization
• Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth
• Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience
• Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build
• Maintain appropriate account level architecture and share best practices and lessons learned across the organization
• Be a team player - collaborate, teach, and learn from the Chainguard team

Requirements

• Minimum 4+ years experience in a post-sales role supporting clients
• 8+ years of experience developing high performance multi-tier applications. Strong experience in Kubernetes and Containers
• Ability to communicate technical information in highly technical and non-technical ways depending on the audience, which includes various personas, such as engineers to executives
• Continuous learner who has a strong intellectual drive for excellence and the desire to develop solutions to complex problems
• At least a Bachelor’s Degree with a focus in Computer Science, Software Engineering, Information Technology
• Strong working experience with software development processes, practices, and software engineering design concepts
• Ability to work effectively with cross functional engineering teams and business partners
• Excellent written and verbal communication skills
• Ability to travel up to 15% of the time
• Located in the Eastern Time Zone

Compensation

• Up to $195,000 base salary + bonus + equity