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IroncladIroncladSan Francisco, CA

Senior Director, People Operations, Systems & Data

Lead strategy and execution for People Operations, Systems, and Data at Ironclad. Modernize HR infrastructure, drive workforce analytics and governance, partner cross-functionally with Finance/IT, implement AI/automation, and build high-performing teams to scale People capabilities.

245k – 265k
Hybrid10+ YOEPeople Ops

About the role

What you’ll do

  • Lead the strategy, roadmap, and execution for People operations, systems, and data at Ironclad.
  • Own and modernize the core People infrastructure, including HR systems, workflows, data governance, and reporting foundations.
  • Partner with Finance, IT, and cross-functional operators to improve the architecture connecting headcount, org, payroll, recruiting, and planning data.
  • Build a more scalable operating model for People by simplifying processes, clarifying ownership, reducing manual work, and strengthening documentation and controls.
  • Drive workforce data quality and establish clear governance for core employee, organizational, and planning data.
  • Lead People analytics and executive reporting, translating complex data into clear insights, tradeoffs, and recommendations for business and People leaders.
  • Build planning rhythms and operating mechanisms that improve prioritization, execution, and follow-through across the People team.
  • Identify and operationalize high-value opportunities to use AI and automation across People workflows, with an emphasis on reliability, governance, and measurable business impact.
  • Serve as a strategic thought partner to the Chief People Officer and the People leadership team on organizational health, capacity, workforce planning, and operating effectiveness.
  • Hire, develop, and lead a high-performing team across People Operations, systems, analytics, and program execution.
  • Establish a culture of accountability, service orientation, experimentation, and continuous improvement.
  • Ensure operational excellence across core People processes, including compliance-sensitive workflows, audits, documentation standards, and change management.

What we’re looking for

  • 10+ years of progressive leadership experience across People Operations, People Systems, HR Technology, Workforce Planning, Business Operations, or a related field in a high-growth environment.
  • 4+ years leading managers and building high-performing operational, systems, or analytics teams.
  • Deep experience with HRIS, payroll, planning, and adjacent enterprise systems, along with a strong understanding of how data should flow across them.
  • Strong analytical fluency, including experience designing reporting frameworks, identifying root causes, and translating data into executive-level decisions.
  • Proven success leading systems implementations, process redesign, or operating-model improvements that materially improved scale, quality, or speed.
  • Experience building strong cross-functional partnerships with Finance, IT, Talent Acquisition, and business leaders.
  • Demonstrated judgment in balancing service, rigor, speed, and change management in a dynamic environment.
  • A practical, hands-on orientation: you can move between strategic design, operational detail, and executive influence with ease.
  • Clear point of view on how AI and automation can improve People work, paired with discipline around governance, quality, and adoption.
  • Excellent communication skills, with the ability to bring clarity to ambiguity and align stakeholders around decisions.
  • A builder’s mindset, strong ownership instincts, and high standards for execution.

Compensation

Base Salary Range: $245,000 - $265,000 (San Francisco headquarters location). Total rewards also include equity awards, competitive health and wellness benefits, and career growth opportunities.

US Full-Time Employee Benefits:

  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents.
  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave.
  • Family forming support through Maven.
  • Paid time off.
  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use.
  • Mental health support through Modern Health.
  • Pre-tax commuter benefits.
  • 401(k) plan with employer match.
  • Regular team events.

Skills

HRISPayroll SystemsPeople AnalyticsWorkforce PlanningData GovernanceHr TechnologyProcess RedesignAI AutomationEnterprise SystemsReporting FrameworksChange Management

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