DCSC Automation Specialist
Build and operate browser, workflow, and AI-assisted automation for Cloudflare’s distributed data center security compliance processes. The role focuses on portal extraction, ACL reconciliation, audit evidence generation, anomaly detection, and operational tooling ownership.
About the job
Responsibilities
- Design and maintain browser automation using Playwright, Puppeteer, Selenium, or equivalent to extract user access lists from vendor data center portals.
- Build resilient fallback handling for blocked or rate-limited portals and maintain portal automation coverage records.
- Operationalize scheduled extraction jobs aligned with QAR and MAR cycles, including failure and drift alerting.
- Develop ACL reconciliation tooling to identify portal/ACL access discrepancies, role mismatches, and access-level mismatches.
- Route confirmed discrepancies into pre-populated Jira tickets for human review.
- Produce immutable, timestamped comparison records suitable for SOC 2, ISO 27001, and FedRAMP evidence.
- Extend attestation workflows with automated cycle triggering, manager notifications, confirmation capture, and exception escalation.
- Build audit-ready evidence packages for SOC 2, ISO 27001, FedRAMP, ISMAP, and IRAP control cycles.
- Partner with GRC teams to validate automated evidence formats against auditor and regulatory requirements.
- Implement LLM-assisted analysis to detect former employees with access, access creep, dormant accounts, and anomalous role assignments.
- Automate interpretation of Jira onboarding and offboarding tickets into portal-specific action checklists.
- Monitor automation quality, recalibrate models, and incorporate coordinator feedback.
- Own the DCSC Portal runtime, operational stability, documentation, and day-to-day usability.
- Maintain and communicate a prioritized automation roadmap based on time savings, compliance impact, and implementation complexity.
- Create runbooks for all automation capabilities.
Requirements and Preferred Qualifications
- Demonstrated experience building browser automation against real-world web applications.
- Experience handling authentication flows, dynamic content, and anti-bot mitigations.
- Strong TypeScript skills for scripting, data wrangling, structured file I/O, and API integration.
- Experience integrating LLM APIs into production workflows for classification, drafting, summarization, or anomaly detection.
- Data engineering fundamentals, including structured and semi-structured data processing, dataset comparison, format normalization, and audit-ready output generation.
- Experience integrating ticketing or ITSM systems through REST APIs; Jira experience is preferred.
- Ability to write maintainable, documented code that non-engineers can operate.
Skills
TypeScript, Playwright, Puppeteer, Selenium, LLM APIs, REST APIs, Jira, Data Wrangling, Data Reconciliation, Anomaly Detection, Browser Automation, Access Control Lists
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