Senior IT Engineer

What we're looking for

• 5+ years of technical work experience in an IT role, with 2+ years in an IT engineering or systems administrator role focused on cloud-first endpoint management
• Experience with Infrastructure as Code (IaC) principles and CI/CD workflows applied to device management in an enterprise fleet at scale (500+ endpoints), meeting security benchmarks such as third-party patch compliance goals
• Demonstrated senior level experience with Apple MDM platforms e.g. Jamf
• Hands-on experience designing and shipping automation with agentic or LLM-based components in an IT or device management context — and the judgment to know when existing tooling is the better answer
• Professional-level scripting abilities in Bash, as well as other shell scripts for endpoint automation and fleet operations
• Hands-on experience implementing device trust principles including phishing-resistant authentication, conditional access, and endpoint compliance policies at scale

Bonus points for:

• Knowledge of IT change management and service management best practices (ITIL, etc.)
• Global-level admin experience with Microsoft Intune
• Ability to script in PowerShell
• Admin experience with 1Password Enterprise Password Manager (EPM)

What you can expect

• Lead the planning and implementation of large-scale device infrastructure projects with broad impact across the organization
• Drive IT Change Management initiatives related to endpoint management, software patching, and fleet operations
• Manage and administer cloud-based Apple MDM platforms (Jamf), including custom configuration profiles and advanced policy management
• Apply AI tooling to real infrastructure problems (automated remediation, smarter alerting, reducing the manual toil that slows device ops) and have a hand in deciding where it goes next
• Own third-party software patching workflows that keep the fleet current with minimal disruption to employees
• Approach all rollouts with a strong user experience focus. Phasing thoughtfully, communicating proactively, and designing for minimal disruption
• Contribute to designing and implementing best practices, policies, and procedures for the Device Infrastructure Services team
• Build relationships with key stakeholders across the organization
• Be available for occasional 24/7 on-call shifts to ensure uninterrupted support and resolve incidents

Compensation (USA-based roles only): The annual base salary for this role is between $117,000 USD and $164,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Compensation (Canada-based roles only): The annual base salary for this role is between $103,000 CAD and $144,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.