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Triage Engineer

The Triage Engineer diagnoses vehicle-system failures, improves fleet uptime, and implements scalable reliability and testing solutions. The role requires a relevant engineering degree, 5+ years of automotive hardware and software experience, and familiarity with autonomous-vehicle sensors and communication systems.

About the job

Responsibilities

  • Improve vehicle fleet uptime by performing root-cause analysis on trending vehicle issues.
  • Implement long-term fixes by designing fleet-scalable solutions.
  • Create, implement, and maintain robust testing procedures, diagnostic tools, and operational metrics to maximize fleet uptime, safety, and vehicle stability.
  • Investigate why systems fail or underperform on the road and use findings to improve vehicle reliability.
  • Work cross-functionally with engineering and operations teams on escalations and fleet reliability improvements, including demonstration and testing performance.

Requirements

  • Bachelor's or master's degree in Electrical Engineering, Mechanical Engineering, or a similar field.
  • 5+ years of experience working with automotive hardware and software.
  • Experience with software and hardware reliability and testing.
  • Experience with autonomous-vehicle components, including LiDAR, RADAR, and cameras.

Nice-to-haves

  • Knowledge of automotive communication protocols, including CAN, CAN FD, LIN, and Automotive Ethernet.
  • Experience with CAN/CAN FD tools such as Vector and PCAN-View/Explorer.
  • Experience flashing software or firmware updates on hardware, including ECUs.
  • Experience with Slack, Jira, and Confluence.

Skills

Automotive Hardware, Automotive Software, Reliability Testing, Lidar, Radar, Cameras, Can, Can Fd, Lin, Automotive Ethernet, Vector, Pcan-View/Explorer, Firmware Flashing, Ecus, Jira

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