Senior Product Operations Manager, Evaluation
Build and scale evaluation systems for AI models at Harvey. Own workflows, tooling, and governance to ensure model accuracy and reliability across jurisdictions.
Leads end-to-end data development projects connecting frontier-lab researchers, expert contributors, and engineering teams. The role combines product operations, strategy, project ownership, quality management, and process optimization in an AI-focused environment.
Build and scale evaluation systems for AI models at Harvey. Own workflows, tooling, and governance to ensure model accuracy and reliability across jurisdictions.
Leads pricing strategy, monetization, packaging, research, and rollout for enterprise SaaS products. The role requires strong analytical and business judgment, cross-functional execution, customer research experience, and advanced quantitative or economics training.
Owns the quality standards, methodology, and operational systems for human evaluations, including rater calibration, QA, benchmarks, and error taxonomies. The role requires 6+ years of product, research, evaluation, or quality operations experience and strong measurement and cross-functional collaboration skills.
Leads Dropbox’s enterprise context strategy for AI, defining knowledge architecture, content standards, permissions, action controls, connectors, and quality evaluation. Requires 7+ years in enterprise information governance and at least 2 years applying it to AI retrieval and grounding.
Senior Product Operations Manager responsible for optimizing the Product Development Lifecycle, owning the product roadmap infrastructure in Jira with AI integrations, facilitating team processes, and driving metrics for a high-growth insurtech platform. Requires 5+ years in Product Ops/PM, deep Jira/AI expertise, and experience implementing AI-native workflows.