Senior / Staff Program Manager, Operations Cost Analytics

Responsibilities

• Analyze the current state of fleet operations to identify, size, and prioritize cost drivers and inefficiencies, using data as the primary basis for prioritization.
• Lead the operations cost control program: define the strategy and roadmap for reducing operating costs and translate it into detailed, trackable improvement plans.
• Build detailed plans for each cost-reduction opportunity by working with a wide range of stakeholders across Operations, Engineering, Data Science, Finance, and Product to define scope, owners, and timelines.
• Drive individual problem statements from analysis through resolution, ensuring that improvements are actually reflected in cost outcomes, not just process or roadmap completion.
• Identify gaps in cost visibility and build or specify tools and dashboards that give partner teams better, more self-serve visibility into the problems that are impacting cost.
• Develop and maintain KPIs and metrics that track cost performance, program progress, and the impact of completed initiatives.
• Partner with Finance and Data Science to ensure cost analyses are grounded in accurate, trusted data and that reported savings tie back to actuals.
• Clearly communicate program status, cost trends, and the impact of improvements to stakeholders and leadership.

Requirements

• BS degree in an engineering, analytics, or quantitative discipline, or equivalent experience.
• 10+ years of experience in program management, analytics, operations, finance, or management consulting, with a track record of driving quantifiable cost or efficiency improvements.
• Strong analytical and quantitative skills; comfortable working directly with operational and cost data to find root causes and size opportunities.
• Experience specifying or building tools/dashboards (e.g., working with Data Science or Engineering) that give stakeholders visibility into operational and cost data.
• Demonstrated ability to run structured, cross-functional programs from problem identification through to measurable results.
• Exceptional stakeholder management skills, with the ability to influence across all levels of the organization and strong written, presentation, and verbal communication skills.
• Self-starter with a strong bias for action and the ability to thrive in an ambiguous, fast-paced environment.
• Strong problem-solving skills and comfort translating ambiguous operational challenges into structured analyses and action plans.

Nice-to-Haves

• MBA or Master’s degree in a relevant discipline (Operations Research, Analytics, Engineering, Finance, etc.)
• Management consulting or strategic consulting experience, particularly in cost or operational efficiency engagements.
• Experience in the autonomous vehicle, ride-hail, transportation, aerospace, airline, or other relevant mobility industries.
• Experience with SQL, BI tools (e.g., Tableau, Looker), or working closely with data engineering teams to build reporting infrastructure.
• Lean Six Sigma green or black belt certification.