Responsibilities
- Own the process to retain and upsell some of Garner’s jumbo employer clients (5,000+ lives)
- Collaborate with account managers to ensure important clients have an excellent experience
- Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
- Establish and manage some of the most important strategic broker and client relationships
- Monitor overall client health and execute strategic plans to proactively address key account risks
- Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
- Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
Requirements
- 10+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
- Deep health plan design and benefits knowledge, including experience advising jumbo employer clients on benefits strategy and cost performance
- Proven results of achieving retention and upsell targets year over year
- A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
- Excellent communication and presentation skills
- Problem solver in ambiguous situations
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Compensation and Benefits
The base salary range for this position is $325,000 - $395,000. This position is also commission eligible. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.