Associate ServiceNow Developer responsible for customizing applications, building integrations, automating ITSM processes, and troubleshooting on the ServiceNow platform. Requires Master's degree and 3+ years of hands-on ServiceNow development experience with JavaScript, AngularJS, Flow Designer, and related tools.
147k – 160k/yr
Hybrid3+ YOEOther
About the role
Responsibilities
Analyze and configure ServiceNow applications, applying technical expertise to design and implement solutions that enhance platform functionality.
Utilize scripting skills to develop custom UI actions, business rules, client scripts, and server-side scripts to extend and optimize system capabilities.
Design, implement, and maintain integrations between ServiceNow and other enterprise systems, using APIs and middleware to facilitate data exchange and ensure compatibility between systems.
Monitor system performance and troubleshoot issues with ServiceNow applications.
Collaborate with cross-functional teams to resolve technical challenges, ensuring system stability, reliability, and timely resolution of issues.
Create detailed technical documentation, including design specifications, coding standards, and deployment procedures.
Improve service delivery through the automation of routine tasks and streamlining of approval workflows using ServiceNow’s Workflow Editor, Flow Designer, and custom scripting.
Continuously test software performance to ensure functionality aligns with business requirements.
Monitor and maintain computer systems to ensure they operate effectively and provide ongoing support for system updates and enhancements.
Requirements
Master's degree or foreign equivalent in Computer Science, Business Technology Management, or closely related field.
3 years of experience as a ServiceNow Developer.
3 years of experience developing and customizing ServiceNow applications, including Scoped Applications, Flow Designer, and IntegrationHub.
3 years of experience with ITSM process automation in ServiceNow, building workflows, client scripts, and UI policies to streamline request fulfillment and incident/change processes.
3 years of experience with AngularJS for Service Portal development, customizing catalog items, widgets, and UI components.
3 years of experience with JavaScript for client and server scripts, building client scripts, GlideAjax calls, and business rules to automate and enforce ITSM/HAM/SAM processes.
3 years of experience with advanced debugging and troubleshooting, using browser development tools, Angular debugging, and ServiceNow Script Debugger to resolve catalog, CMDB, and workflow issues.
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