Sr. Product Manager

Responsibilities

• Develop deep expertise in Controlled Substance products, data assets, reporting solutions, customer workflows, and regulatory landscape.
• Analyze complex datasets using SQL, Tableau, and other analytical tools to identify trends, customer needs, risks, and product opportunities.
• Lead the discovery, prioritization, requirements definition, and delivery of reporting and data product enhancements from concept through adoption.
• Partner with customers and customer-facing teams to understand needs, manage expectations, communicate tradeoffs, and distinguish between defects, enhancements, and future opportunities.
• Collaborate with Product, Engineering, Analytics, Data Engineering, Architecture, and Customer Success teams to deliver scalable, customer-focused solutions.
• Translate customer feedback, business needs, regulatory requirements, and data insights into clear product requirements, user stories, acceptance criteria, and success metrics.
• Support roadmap decisions by evaluating customer impact, regulatory requirements, technical feasibility, operational considerations, and business value.
• Contribute to data governance, reporting, metadata, and AI-enabled product initiatives that improve customer value and operational efficiency.
• Support user acceptance testing (UAT), product documentation, data definitions, and customer-facing enablement materials.
• Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).
• Identify repetitive tasks and partner with team leads to implement scalable automation solutions.

Requirements

• Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Business, Healthcare Administration, Public Health, or a related field; or equivalent professional experience.
• 8+ years of experience in product management, product analytics, data analysis, or a related discipline, with demonstrated progression in scope and ownership.
• Advanced proficiency in SQL, including the ability to independently query and analyze large, complex datasets.
• Proficiency with Tableau, including dashboard development, data visualization, and analytical storytelling.
• Experience translating business needs and data insights into product recommendations, requirements, and technical solutions.
• Experience working in a highly regulated industry such as healthcare, government, insurance, or financial services.
• Experience working with healthcare, pharmacy, public health, claims, or controlled substance data.
• Experience working with data governance frameworks, metadata management, data quality programs, reporting standards, or enterprise analytics initiatives.
• Familiarity with Agile product development methodologies and tools such as Jira and Confluence.
• Experience supporting product discovery, roadmap planning, product delivery, or customer-facing product initiatives.
• Familiarity with healthcare interoperability standards, healthcare regulations, or state government technology programs.
• Experience using Python or other analytical tools.
• Excellent written and verbal communication skills, including the ability to communicate effectively with technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
• A forward-thinking, curious mindset with an openness to experimenting with new technologies.
• Demonstrated ability to rapidly master a complex, highly regulated domain and establish credibility as a subject matter expert with customers and internal stakeholders.
• Active, demonstrated use of AI-supported tools (e.g., ChatGPT, Claude, Copilot, or similar) to meaningfully accelerate product work — including research, drafting, analysis, and documentation.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
• The ability to travel periodically for work.

Nice-to-Haves

• Experience with healthcare interoperability standards, healthcare regulations, or state government technology programs.