Product Quality Analyst
Test new product features for a childcare SaaS platform, identify edge cases and bugs, document issues in Linear, and collaborate with engineering and product teams to ensure quality and reliability before release. Requires 1-2 years in QA or product ops with strong attention to detail.
About the job
Responsibilities
- Manually test new features built by engineers, with a focus on edge cases, unexpected user behavior, and regressions in adjacent areas of the product
- Read and interpret product requirements to validate that what's built matches what was intended
- Surface bugs clearly and concisely in our ticketing system (Linear) with enough context for engineers to act fast
- Work cross-functionally with Engineering and Product throughout the development cycle
- Develop a deep understanding of the Playground product to spot when something feels off, even when it's technically "working"
Requirements
- 1-2 years of experience in a role touching the product development or software delivery lifecycle — QA, product ops, implementation, or similar
- Familiarity with how software gets built and shipped — you understand what a ticket is, what a sprint is, and how a feature goes from idea to production
- Experience with a ticketing or project management tool (Linear, Jira, or similar)
- Strong attention to detail and a natural instinct to poke at things until they break
- Clear written communication — you can describe a bug in a way that's actionable, not ambiguous
Nice to Have
- Experience at a startup or fast-moving team
- Exposure to B2B SaaS products
- Familiarity with childcare, education, or government software
Compensation
The annual salary range for this position is $60,000 – $75,000.
Skills
Qa, Manual Testing, Bug Reporting, Linear, Jira, Product Requirements, Sprint Planning, B2B SaaS
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