Director, UX

Responsibilities

Design quality and planning

• Lead UX strategy and design quality for the Foundation pillar: the trial experience, activation flows, onboarding, and packaging surfaces that determine whether a developer stays.
• Hold the Foundation pillar to the UX quality bar across all surfaces. When something ships from Foundation, it should meet the established standards.
• Maintain current design capacity planning: scoped, estimated, and sequenced work that gives the teams accurate visibility into what UX can deliver and when.

Triad partnership

• Sit in the Foundation triad as a co-owner of product direction alongside PM and Engineering. Bring user evidence, design perspective, and experience strategy to prioritization, not just execution.
• Advocate for users in roadmap conversations. Ask "have we talked to users about this?" before the team commits, not after.

People development

• Manage and develop a team of 5–7 UX designers, including Staff and Senior ICs. Provide specific, actionable feedback that builds capability on the wider team.
• Run and participate in UX critique. Give direct, specific feedback and build critique culture within the design team, and within the wider organization.

Org and cross-pillar work

• Lead cross-pillar design coordination for surfaces that span Foundation, Experimentation, Guardian, and AgentControl. Identify and resolve experience seams before they ship.
• Partner with the Head of UX on hiring, org planning, and quality standards for the broader UX function.

Qualifications

• 10–12+ years of experience in product design, UX, or a closely adjacent discipline (design engineering, developer experience, or frontend engineering) where design quality and user outcomes were central to the work.
• Track record managing and developing a team: direct reports who have grown, taken on more scope, or been promoted under your management. Experience leading UX designers directly is the strongest signal; engineering leadership with deep design practice and domain fluency is also considered.
• Experience as the UX voice in a product triad, co-owning roadmap direction with PM and Engineering rather than waiting for requirements.
• History of defining and enforcing a quality bar on a team's work, not just contributing to quality as an IC.
• Domain fit: experience designing for or leading designers on developer tools, self-serve B2B SaaS, or products with an engineering user base.
• Strong communication: can present design strategy to leadership, advocate for users under pressure, and give feedback that makes the work better rather than just noting issues.

Nice-to-haves

• You believe design leadership is a craft, not a title. You've thought carefully about what good management looks like, and your direct reports can describe specific ways they've grown under you.
• You hold a high bar on quality and don't fold on it when timelines tighten. You can make the case for quality in terms your PM and engineering partners find compelling.
• You're energized by activation UX: the space between a developer signing up and building something real.
• Your engineering and PM counterparts would describe you as a peer, not a vendor.
• You understand how developers experience products from the inside. You've used SDKs, worked on design systems, or built alongside engineers long enough to know where the friction lives.
• You think in systems. You see how the trial experience connects to activation and retention, and you're as interested in the seams between surfaces as you are in any individual screen.

Compensation

Target pay ranges based on Geographic Zones* for Level M4 (inclusive of 15% Bonus Target):

Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $240,600 - $330,700 Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $216,500 - $297,600 Zone 3: All other US locations: $204,500 - $281,100

*Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.