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CognitionCognitionNew York, NY

Account Manager - Enterprise

Owns and grows enterprise customer relationships for AI engineering products like Devin, driving renewals, expansions, and usage across teams. Requires 3+ years enterprise sales experience with technical audiences and proven revenue track record.

Salary not listed
On-site3+ YOEAccount Management

About the role

In this role, you will:

  • Own a book of enterprise customers, serving as their primary point of contact and trusted advisor
  • Drive revenue through renewals and expansion, owning a combined quota
  • Identify and execute expansion opportunities - deploying Cognition’s products across new teams, use cases, and business units within your accounts
  • Navigate layered customer organizations including working directly with engineering leaders, Tech and AI executives, procurement, and legal stakeholders
  • Deeply understand each customer's technical pain points, priorities, and roadmap to maximize adoption and value realization
  • Build strong, long-term partnerships with customers, obsessing over their health and success
  • Discover new use cases within your customers' organizations and share feedback with product and engineering teams to shape Devin's development
  • Partner closely with Account Executives and cross-functional teams to deliver a seamless customer experience
  • Focus on results - drive retention, growth, and consumption of Cognition’s products through our customer bases

Requirements for the role:

  • 3+ years of enterprise sales, account management, or sales engineering experience
  • Experience owning client-facing relationships with technical audiences in enterprise settings
  • Demonstrate a track record of driving renewals and expansion revenue
  • Technical acumen - you can understand complex technical problems and articulate how Devin addresses customer needs
  • Thrive in ambiguous and rapidly changing environments - you're willing to move fast and quickly grow in scope and responsibility
  • Customer-obsessed mindset with a passion for building lasting partnerships

You might excel if you…

  • Have experience with AI tooling, developer tools, or infrastructure software
  • Were a software engineer or sales engineer, or studied computer science, but moved into customer-facing roles
  • Successfully drove large expansion deals within complex enterprise accounts
  • Previously worked at a high-growth startup and thrive in fast-paced environments
  • Are a tinkerer and power user of AI tools
  • Are a competitive, highly ambitious person who loves working in high-intensity environments

Skills

DevinWindsurfReviewAI ToolsDeveloper ToolsInfrastructure Software

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