Program Manager, Workforce Housing

Management and Quality Control

• Oversee Workforce Hub operations with a hospitality-first mindset, ensuring consistent, high-standard living conditions to support labor attraction and retention.
• Lead comprehensive vendor evaluations, monitoring budget, facility SLAs, and resident-experience KPIs; mandate corrective action plans when performance slips.
• Define and enforce a program code of conduct that ensures a safe, comfortable, and healthy environment.

Team Leadership

• Directly manage on-site Workforce Housing Site Coordinators who run day-to-day quality assurance at each Workforce Hub.
• Set standards and motivate Coordinators and vendors to elevate the experience and resolve on-site issues before they escalate.

Capacity Planning Tied to Construction Schedule

• Translate project labor curve into a phased bed-delivery plan; re-plan quickly when the schedule shifts.
• Surface capacity, cost, and lead time gaps early with supporting numbers.
• Partner with construction and real estate to stay ahead of shifting housing demand.
• Evaluate potential site locations, lead assessments, and navigate preliminary land-use requirements.

Commercial and Financial Management

• Partner with Procurement on every RFP, vendor selection, and contract negotiation.
• Build and maintain cashflow models covering worker ramp, deposits, monthly operations fees, and per diem offsets.
• Reconcile modeled estimates against actuals on a fixed cadence and flag variances to leadership.
• Track program spend against budget line by line and defend the business case.

Operational Execution, Data, and Reporting

• Stand up new Workforce Hubs with focus on safety, hospitality, rapid mobilization, clear communications, and day-one readiness.
• Build repeatable playbooks and SOPs to open the next site faster.
• Use technology to scale measurement and reporting on resident experience quality.

Requirements

• Proven operator who has stood up and run complex, multi-stakeholder programs, ideally in construction, energy, hospitality, remote facilities, or large-scale logistics.
• Builds processes from scratch, including SOPs, playbooks, reporting rhythms, and clear decision rights.
• Strong commercial and financial fluency; comfortable owning models, budgets, and vendor negotiations.
• Sharp judgment on quality with low tolerance for "close enough."
• Clear, credible communicator with executives; equally comfortable solving problems onsite.
• Proven experience leading and mentoring field or site-based teams, with focus on coaching performance and maintaining high service standards.
• Based in Dallas, with willingness to travel to sites as needed.

Nice-to-Haves

• Direct multisite hospitality, remote facility, or remote-site accommodation experience.
• Experience negotiating and managing large multi-year service agreements.
• Familiarity with large scale construction scheduling and labor curve planning.

Compensation and Benefits

• Compensation in the range of $110,000 - $135,000 + Bonus. Restricted Stock Units included in all offers.
• Competitive compensation and equity packages.
• Paid time off, paid holidays & leave of absence programs.
• Comprehensive health, dental & vision insurance; employer contributions to HSA.
• Paid parental leave; paid life insurance, short-term and long-term disability.
• Professional development & tuition reimbursement.
• Mental health & wellness support.
• Commuter benefits, cell phone stipend.
• 401(k) Retirement plan with company match up to 4%.
• Volunteer time off, global travel insurance, daily meals allowance, and additional location-specific perks.