Senior Salesforce Administrator

Responsibilities

• Manage advanced Salesforce configurations, security settings, and user roles.
• Design and implement scalable Salesforce solutions, including custom objects and advanced declarative automation.
• Work closely with Sales, Marketing, Account Management, Product/Engg, Customer Support teams and other teams to identify automation opportunities that improve efficiency.
• Oversee and contribute to third-party integrations, API configurations and middleware solutions to enhance system functionality.
• Support minor development efforts, including Apex triggers, process automation and troubleshooting code-related issues.
• Assist with data governance, ensuring data integrity, deduplication and compliance.
• Develop advanced reports, dashboards, and analytics for actionable insights.
• Support release management, change management and deployment cycles.

Requirements

• 8+ years of relevant experience.
• 5+ years of Salesforce administration experience with hands-on expertise in configuration, automation and integrations.
• Strong understanding and experience of integrations, APIs and middleware tools to enhance system functionality.
• Proven ability to design scalable solutions and automation that improve Sales, Marketing and Customer Support team workflows.
• Experience working with security models, permission structures and data governance best practices.
• Salesforce Certifications: Must have Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant certifications. Preferred certifications include Advanced Administrator and Platform Developer I.
• Ability to read and troubleshoot code to assist with integrations and system enhancements.
• Excellent problem-solving skills, with a proactive and creative approach to developing innovative and effective solutions to improve system performance.
• Exceptional verbal and written communication skills, with the ability to communicate effectively at all levels of the organization.
• Strong data management abilities, skilled at organizing, analyzing, and interpreting data to support decision-making.

Compensation & Benefits

• Base salary ranges by zone: Zone A $153000–$207000, Zone B $140300–$189800, Zone C $127500–$172500.
• Total rewards may include bonuses, commissions, or equity.
• Benefits: Medical, Dental, Vision, Life and AD&D Insurance, Flexible Spending, 401(k), Short-term and long-term disability, Discretionary PTO, Paid Holidays, Wellness Benefits, Commuter Benefits, Paid Parental Leave, EAP, Professional development.