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OpenLoopOpenLoopUnited States

Chief Compliance Officer

Chief Compliance Officer to define and own enterprise compliance strategy for a telehealth/virtual care platform. Lead healthcare, pharmacy, privacy, and audit functions; build risk-based programs covering HIPAA, state telehealth rules, and FDA/DEA touchpoints; embed compliance in product and growth processes.

Salary not listed
Remote10+ YOELegal

About the role

Responsibilities

  • Build & lead the Compliance organization (Healthcare, Pharmacy, Privacy, Audit). Establish vision, staffing plan, budget, and success metrics.
  • Create a lean, living library of policies, standards, and SOPs mapped to legal and regulatory obligations (HIPAA/HITECH, state privacy, state practice of medicine, telehealth/telepharmacy rules, CLIA, FDA/FTC/DEA touchpoints as applicable). Ensure version control, ownership, and training coverage.
  • Establish continuous monitoring, internal audits, and issue management workflows.
  • Embed compliance into product development, launch gates, marketing/advertising, vendor onboarding, and new market entry. Be a consultative partner who accelerates smart bets and blocks only what’s truly high-risk.
  • Coordinate with Security and Legal on investigations, breach response, regulator engagement, and consumer communications. Lead post-incident lessons learned.
  • Define due diligence, contracting standards, and ongoing oversight for vendors, prescribers, partner pharmacies, and other downstream entities.
  • Deliver role-based, high-signal training; cultivate an open-reporting culture with non-retaliation, hotline oversight, and trend analysis.
  • Serve as the primary point of contact to relevant regulators and accreditation bodies. Proactively monitor regulatory change and prepare the business.
  • Provide updates to the Board as required.

Requirements

  • 10-15+ years building and leading compliance programs in technology-forward, multi-state healthcare or pharmacy-adjacent environments (digital health, wearables, telehealth, virtual care platforms, healthtech, consumer wellness with medical claims, eRx/fulfillment).
  • Track record of hiring/mentoring a high-performing team; comfort with greenfield environments.
  • Demonstrated ability to prioritize ruthlessly and communicate tradeoffs.
  • Executive presence, excellent written/oral communication, and the ability to influence across Legal, Product, Security, and Clinical.
  • Builder’s mindset; systems thinker; operationally rigorous.
  • Calm in ambiguity; bias for action; data-informed decision-making.
  • High integrity and sound judgment; low-ego collaborator.

Benefits

  • Medical, Dental, and Vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) + Company Match
  • Life Insurance, Pet Insurance, and more

Skills

HIPAAhitechcliafdaftcdeacompliance program managementregulatory monitoringaudit managementpolicy developmentvendor oversightIncident Response

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