Product Delivery Specialist (R4911)

Responsibilities

• Own critical aspects of the delivery lifecycle including sales order documentation, inventory validation, defect tracking, and customer-facing acceptance activities
• Interface directly with customers during Factory Acceptance Testing (FAT) and occasional on-site acceptance events
• Work cross-functionally with production, quality, engineering, and maintenance teams to resolve issues and improve upstream processes
• Ensure accurate, complete, and on-time delivery of complex products to customers

Requirements

• 2–5+ years of experience in product delivery, manufacturing, operations, quality, or a related hardware-focused environment
• Proven ability to manage complex, detail-heavy work with high accuracy and accountability
• Experience coordinating across cross-functional teams (e.g., engineering, production, quality)
• Demonstrated ability to manage multiple priorities and meet deadlines with minimal supervision
• Strong written and verbal communication skills, including experience interfacing with internal stakeholders and/or customers
• Experience with inventory validation, documentation control, defect tracking, or similar delivery-related processes
• Willingness to travel occasionally for customer acceptance events and on-site inventory validation

Nice-to-Haves

• Experience supporting Factory Acceptance Testing (FAT) or customer acceptance activities
• Background in aerospace, defense, robotics, automotive, or other complex hardware manufacturing environments
• Familiarity with ERP/MRP systems, inventory management tools, or quality tracking systems
• Experience identifying and driving process improvements in manufacturing or delivery workflows
• Prior experience acting as a quality gate or final checkpoint before product delivery
• Military experience in maintenance, logistics, quality assurance, or production coordination roles
• Exposure to configuration management or build documentation processes