Risk PMO Program Manager

Responsibilities

• Own and execute high-stakes global programs end-to-end, from initial strategy and scoping to project planning, day-to-day tracking, and change management.
• Drive step-change improvements in operational processes by building systems and workflows that improve business outcomes and top-line metrics.
• Bridge compliance and commercial strategy by partnering with GTM and account leadership to turn complex regulatory requirements into a competitive advantage.
• Build and run operating models across diverse cross-functional teams (Product, Engineering, Legal, Risk, and Compliance), keeping distributed workstreams aligned and accountable.
• Serve as a trusted advisor by preparing strategic reviews for senior stakeholders and managing critical escalations.
• Translate user friction into program evolution by establishing data-driven approaches to gather feedback and turning insights into actionable improvements.
• Diagnose and resolve systemic operational gaps, building self-healing processes and scalable internal infrastructure.
• Champion operating principles by fostering a high-performance culture that values rigorous thinking, rapid execution, and putting users first.

Minimum Requirements

• 10+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market (GTM) Strategy in a fast-paced, high-growth environment.
• Hands-on execution track record: proven ability to work independently as an individual contributor managing complex, multi-stakeholder project plans and deliverables.
• Exceptional communication & storytelling: excellent written and verbal skills to distill complex, technical, or regulatory topics into clear narratives for senior audiences.
• Systems and infrastructure builder: deep experience designing, launching, and scaling complex cross-functional operating models, feedback loops, and PMO frameworks.
• Growth mindset: high willingness to learn, adapt quickly, and act on feedback.

Preferred Qualifications

• 3+ years of experience in high-growth technology or fintech environments.
• Deep cross-functional partnership experience working alongside Engineering, Product, Legal, Compliance, and GTM/Sales.
• Data fluency: experience leveraging data visualization tools and analytical frameworks to support strategic decisions and measure program success.