Technical Docs Writer
Write and maintain developer documentation, API guides, and technical specs for AI agent platform. Collaborate with engineering and product teams to ensure accurate, user-friendly content.
Build and own the technical content engine for a high-growth CI/infrastructure platform company. Extract stories from complex engineering work, design launches, produce deep technical content that resonates with developers, and extend across blog, video, talks, and social.
Write and maintain developer documentation, API guides, and technical specs for AI agent platform. Collaborate with engineering and product teams to ensure accurate, user-friendly content.
Write and own technical documentation, guides, tutorials, and API references for Firecrawl, an AI web data extraction platform. Turn complex functionality into clear, actionable content that drives developer success. Requires 3+ years writing docs for developer or API products, strong technical aptitude to read code and use APIs, and a product-oriented approach to documentation.
Builds and maintains scalable customer education—including courses, playbooks, recordings, and tutorials—for a complex recruiting software product. The role requires strong writing, product-learning ability, customer empathy, stakeholder collaboration, and hands-on ownership from scoping through publication.
Own CX knowledge strategy and systems globally. Design scalable information architecture, governance, and AI-optimized knowledge bases to improve support quality and efficiency.
Technical Storyteller at Rippling who identifies novel AI and engineering work, then crafts compelling external content like blogs, explainers, and executive posts. Requires deep technical sophistication, exceptional writing, and strong editorial judgment to translate complex ideas for technical and non-technical audiences.