Solutions Engineer
Act as a trusted technical advisor for enterprise customers, leading complex sales cycles, technical discovery, architecture design, and PoCs while collaborating with Product, Engineering, and Sales.
About the job
What You’ll Do
- Work with Enterprise Account Executives and leadership on complex, enterprise-level sales cycles from discovery and technical evaluation through to proposals, PoCs (proof-of-concepts), and closed-won deals.
- Conduct deep technical discovery and multi-stakeholder workshops to understand needs and craft tailored solutions.
- Own technical demonstrations and architecture design, including integrations, data flows, and enterprise-grade configurations translating product capabilities into customer value.
- Handle security, compliance, and procurement processes on behalf of the customer during deal cycles.
- Collaborate cross-functionally with Product, Engineering, Legal/Compliance, and Support to ensure proposed solutions align with product roadmap and compliance requirements, feed customer feedback for future product improvements, and accelerate time-to-value and adoption post-sale.
- Support onboarding and expansion efforts to ensure smooth handoffs to Customer Success, and help identify opportunities for upsells, expansion, or additional use cases.
What You’ll Bring
- 6–10+ years in Solutions Consulting, Sales Engineering, or Solutions Architecture
- Experience working on enterprise deals
- Ability to manage multiple projects and stakeholders concurrently
- Ability to effectively explain complex concepts to any audience in the form of clear, polished presentations and/or responses to questions and challenges
- Experience speaking with and presenting to C-Level executives
- Comfort with ambiguity and the ability to adapt to the market, the state of the organization and quickly shifting priorities.
Benefits for full-time US employees
- Ownership: Equity in a fast-growing, category-defining company
- Wellbeing: Medical, dental, vision, and life & disability insurance
- Family support: Paid parental leave when life's biggest moments happen
- Setup: Home office stipend so your workspace doesn't suck
- Remote support: Phone and internet reimbursement
- Growth: L&D budget for courses, conferences, and whatever makes you sharper
- Time off: Flexible PTO — take what you need, we trust you
- Financial wellness: 401(k)
- Connection: Team offsites and a crew that genuinely likes each other
Skills
Solutions Consulting, Sales Engineering, Solutions Architecture, Enterprise Sales, Technical Demonstrations, Architecture Design, Security, Compliance, Procurement, C-Level Presentations