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Customer.ioCustomer.ioUnited States

Legal Assistant

Legal Assistant supporting in-house counsel with contract workflows, document management, compliance tracking, and AI-driven process improvements. Requires 2+ years legal admin/paralegal experience and strong organizational skills.

78k – 89k/yr
Remote2+ YOELegal

About the role

What you'll do

Legal Administrative Support

  • Triage and respond to inbound Legal requests and external notices, tracking deadlines so nothing gets missed
  • Own legal calendaring across filings, renewals, and compliance obligations
  • Coordinate invoice processing and vendor payments with Finance
  • Manage physical mail, board prep logistics, and note-taking for key Legal meetings

Document and Knowledge Management

  • Maintain Legal's document and contract repositories in Google Drive - naming conventions, folder structure, access controls
  • Manage DocuSign workflows: track envelope status, store completed agreements, keep records clean
  • Support document migrations, system cleanups, and privacy-related documentation (DPAs, GDPR requests, data flows)
  • Leverage AI tools and automation to reduce manual work, improve document retrieval, and increase consistency across Legal processes
  • Proactively identify gaps in document management and suggest improvements

Entity Management and Compliance

  • Track corporate records, manage filing deadlines, and ensure timely submissions across jurisdictions
  • Maintain compliance calendars with visibility across Finance, HR, and Legal

Contract Support and Light Drafting

  • Review MNDAs, amendments, and order form exceptions, flagging issues for attorney review
  • Apply AI tools to support contract review - identifying non-standard terms, summarizing provisions, and flagging risks for attorney review

Legal Team Enablement

  • Partner with the Sr. Legal Ops Manager to identify and ship process improvements
  • Proactively identify new AI automation opportunities and help drive implementation alongside the Sr. Legal Ops Manager
  • Act as a coordination point across Legal initiatives, keeping things organized and moving

What we're looking for

  • 2+ years of experience in a legal assistant, paralegal, or similar operational role (in-house or law firm)
  • Strong organizational skills and high attention to detail — you catch things others miss
  • Genuine comfort with AI tools, and a proactive mindset toward using technology to improve how you work
  • Experience managing documents, calendars, and administrative workflows at volume
  • Ability to juggle multiple workstreams and shift priorities without dropping the ball
  • Clear communication skills and comfort working cross-functionally
  • Demonstrated experience managing high-volume document systems (Google Drive, etc.) with strong discipline around structure, naming, and accessibility

Nice-to-haves

  • Experience supporting an in-house Legal team at a SaaS or tech company
  • Hands-on experience building or improving workflows through AI tools or automation
  • Familiarity with contract workflows and basic legal documents (NDAs, order forms, DPAs)
  • Experience with entity management tools or corporate filings
  • Familiarity with CLM tools such as LinkSquares or similar platforms
  • Project management or paralegal training or certification

Compensation and benefits

  • Starting salary: $78,000-$89,000 depending on experience and subject to market rate adjustment
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget

Skills

Google DriveDocusignAI ToolsDocument ManagementContract ReviewCalendar ManagementCompliance TrackingWorkflow AutomationClm ToolsLinksquares

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