Manager, Remarketing

Responsibilities

• Lead, coach, and develop Remarketing Specialists through ongoing training, performance management, and one-on-one mentoring.
• Monitor team and individual performance metrics, providing coaching, development, and corrective action as needed.
• Maintain expert knowledge of Remarketing practices, auction operations, repossession regulations, and industry trends; provide hands-on support to the team.
• Conduct regular team meetings on training, process updates, performance results, and operational excellence.
• Oversee daily auction Remarketing team operations to ensure timely processing and liquidation of repossessed and surrendered collateral.
• Assist in managing the Dealer Direct team's liquidation process by resolving title, lien perfection, and inventory-related issues.
• Manage aged, repossessed inventory by monitoring aging trends, identifying barriers, and driving timely resolution to reduce aging and maximize recovery values.
• Manage complex or escalated dealer, vendor, and auction issues.
• Exercise sound judgment and decision-making authority within established approval limits.
• Develop and maintain productive relationships with auction partners, repossession forwarders, dealerships, and third-party vendors.
• Implement and maintain policies, procedures, and controls for risk mitigation and regulatory compliance.
• Collaborate with internal stakeholders and leadership on strategic initiatives.
• Identify opportunities to improve operational efficiency, service levels, and recovery performance.
• Develop, document, maintain, and review department procedures and process documentation.
• Partner with leadership to identify and implement training opportunities.

Requirements

• 5+ years of leadership experience leading a Remarketing team.
• Bachelor’s degree or equivalent work experience.
• Extensive knowledge of remarketing, repossession, collateral liquidation, auction operations, and applicable regulatory requirements.
• Strong proficiency in Microsoft Office Suite and web-based business applications.

Preferred Skills

• Experience managing third-party vendors, auction partners, and repossession forwarders.
• Experience within auto finance, lending, or asset recovery environments.

Benefits

• Robust Health Care Plans (Medical, Dental & Vision)
• Generous Parental Leave
• Flexible Time Off (FTO) Policy
• Retirement Plan (401k) with company match
• Educational Assistance/Tuition Reimbursement up to $3K/year
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term / Long Term Disability
• Robust Ancillary benefits including accident insurance, hospital insurance, etc.
• Wellhub (Gympass) Wellness Benefit
• Recreational Safety Benefit