User Research CRM for enterprise teams
Rally UXR builds a CRM platform that automates participant recruitment, management, scheduling, incentives, and workflows for user research. It serves product, design, and research teams at enterprises like GitLab, Webflow, and MongoDB, enabling scalable, compliant research to inform product decisions faster. The tool replaces spreadsheets and disjointed processes with integrated operations.
As a Senior Platform Engineer, you will own and scale Rally's backend systems and data infrastructure, enabling the platform to handle large-scale data and AI-native research workflows. You will drive platform-level projects, collaborate with product engineers, and influence architectural decisions.
As Rally's founding Platform / Infrastructure Engineer, you will own the cloud infrastructure, CI/CD platform, and developer experience, building the foundation for the engineering team to move fast, ship reliably, and scale into an AI-native future.
Leads technical onboarding, API integrations, SSO setups, and custom workflows for enterprise customers. Provides pre-sales technical expertise, builds internal tooling with Retool and AI, and acts as CX team's technical lead in a remote B2B SaaS environment.