Latest Customer Success jobs at DataVisor

The Senior Technical Account Manager advises fraud and risk teams on platform adoption, integrations, implementation, troubleshooting, and machine-learning solutions. The role requires 10+ years in a customer-facing technical role within banking, payments, social, or e-commerce, plus a technical or analytical bachelor’s degree.

Serve as strategic partner to enterprise clients in FinTech, Banking, and E-commerce, driving ROI from DataVisor's AI-powered fraud detection and AML SaaS platform through performance monitoring, best practices guidance, and cross-functional advocacy.

This senior customer success role partners with enterprise fintech, banking, payments, and e-commerce clients to optimize fraud and AML outcomes, improve adoption, and drive measurable ROI. It requires 5+ years of relevant experience, strong analytical skills, and the ability to lead executive customer engagements.

Senior Technical Account Manager manages client relationships as a trusted technical advisor for fraud and risk teams, overseeing data integration, resolving technical issues, architecting ML solutions, and driving platform adoption and success.